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November 2023 by Mark
I was greeted with courtesy and respect right from the very beginning to the end. She even offered for me to speak with her supervisor concerning a maintenance contract, and now I think I should have. Thanks again for the awesome service.
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November 2023 by Allen C
Purchased a car from Sam Genao. What an awesome experience working with him. Super professional, had great communication the entire process and definitely went above and beyond. Highly recommend working with him.
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October 2023 by LeeAna Feliciano
I want to write a special thank you to Christopher Graf on getting me my dream vehicle ! This was such an easy and smooth transition and the best part …….. WAS THE PRICE !!! Come see Chris he will definitely fight for you to get you into your dream car at a GREAT price !
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October 2023 by Traci S
We just purchased a vehicle from Cecil Clark… I highly recommend! I was very pleasantly surprised. My sales person Tyler was great, very helpful and informative- not pushy at all. The sales manager(s) were also great, we actually ended up dealing with two, and they were both amazing (Robert was one of them). It was a really nice experience- and we will definitely purchase from them again.
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October 2023 by Rebecca Fleming
I arrived 10 minutes before my 2:00 appointment. I was not acknowledged until 2:10. My oil change and tire rotation were completed at 3:45. I believe an hour and a half for that service was too long. When I arrived home, I looked under my hood and there was oil dripped on the breather box and plastic cover for the motor. Very sloppy work. I am very disappointed in the service, along with not being greeted in a timely manner.
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September 2023 by Ellen Odom
I was well informed of the issue I needed,along with where I could wait, issue fixed during said time. Asked if I had questions & back on the road. Thank you. Chevy keeps me Rolling! If used in advertising, I want compensation.
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August 2023 by rachel edwards
A brand new z71 Chevrolet Tahoe was purchased at this location. From the start there has been issues. The vehicle has been brought in NUMEROUS times for the same issue. Time after time we have been told it was fixed. Time after time we have been stranded in this vehicle (again purchased brand new) and the service department never has openings and we were just told that they don’t have any openings to fix this issue for another 2 weeks. Do not purchase your car here and do not rely on any kind of loyalty to PAYING customers. The funny thing is, is this issue is covered under warranty. Horrible experience. Would never purchase another vehicle or use their service department for anything in the future. So now we will have this vehicle that was PURCHASED here brought to a different location that has availability as early as tomorrow for the Tahoe to be towed to. I am disgusted with Cecil Clark and how we chose them out of all dealerships to purchase a very expensive vehicle and this is how things ended up. Also, the car has extremely low mileage and is taken care of.
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July 2023 by David Dupont
The service itself was ok. I had an appointment that I needed to either keep or cancel after the service. I went inside and asked the estimated time so I could confirm or cancel my appt. I was told 10 minutes when in actuality it was closer to 40 minutes. I do understand things change along the way so I just cancelled and rescheduled the other appointment.The bigger issue was the price. This oil change cost $111.17. I was surprised how much as I have paid mid $70’s to $80. After leaving, I called Nahas Chevy and found out that they charge $81 for the same service. I will not be returning to Cecil Chevrolet again for service. That is quite a jump from Nahas Chevy and other oil change companies. Needless to say, I was very disappointed in the cost.
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July 2023 by Rotasha Richardson
Very friendly and respectful atmosphere. Mr.Cecil Clark great team and thank you for my 2023 Chevrolet TrailBlazer my first Chevy vehicle!!?????
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July 2023 by Alan Van Der Ploeg
What a bunch of rock stars. Jose and Jacob took the time to answer all my questions, take videos of the vehicle because I live all the way up in Jacksonville and even delivered the car for us. Super thankful for them and their team to make my car buying experience a breeze. Thanks guys.
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July 2023 by Denise Morris
My experience was wonderful, I liked how Jerry, the service manager greeted me, he addressed me by my name, new what time my appointment was for, he was very informative and made my first visit since relocating to FL very easy!
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July 2023 by Robert Cimaglio
They looked at my issue right away, hit a download completed before my trip, thank you. The parts team were leaving but went into the back and fit my part i ordered also. Good team all around.
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June 2023 by Leah True
I highly recommend Amber! She went above and beyond for my family. I have purchased many cars in my 54 years. This was the easiest and most painless purchases I have ever made! Both sales managers and the finance manager were amazing! We purchased a Blazer and Colorado. We absolutely love both vehicles!
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June 2023 by Brent Beckley
My son's car finally gave up the ghost, so we decided to take a look at Cecil Clark Chevrolet because our daughter-in-law had raved about the salesman Aaron Summers (she bought a Toyota Corolla from him). I hadn't planned on buying anything today, but we found an excellent car at the right price. The entire team, Aaron, Kenny (sales manager), Chuck (finance guru), and Amber (another salesperson) all know what customer SERVICE really means. Aaron is moving to Texas in two weeks, so get there quick, but Amber Smart is another excellent choice for buying a car. Without naming names, we tried other lots close by to Cecil Clark, and they were shysters from the get-go. The team at CC worked with us from the start to find the best car and the price we wanted to pay. I can't suggest them enough and we have a beautiful Buick Envision sitting in our driveway as I write this...all taken care of in a few hours.
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June 2023 by JoAnn Newmons
Called almost 2weeks ago to schedule a recall service appointment. I was never contacted to schedule. I stopped in today to schedule recall service and 3 men sitting at computers and talking ( all employees). Waited for conversation to complete for computer to look up recall. Informed they do not have the capability to do that recall service. Wouldn’t recommend to buy an electric car from them if they cannot service vehicle. No call from 1 1/2 week ago to schedule appointment.
