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February 2024 by Jo-Anne Kristensen
Gerber did a fantastic job on the scratches on our car! The car looks like new! Definitely recommend them for auto body work!
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February 2024 by Jamie Grisso
I just wanted to say if anyone needs to get there windshield replaced this company is the only one that I personally will recommend. The reason being is that I personally had a new windshield put into a car that I own and still have to this day.it was ten years ago when it was replaced I first contacted the other windshield company and received very very pore service they would not correct there mistake and refund to it. So I did my homework and found the best company to service you.
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February 2024 by Bob Radd
This is a first class organization. Everyone I spoke with on the phone or in person was polite and professional. My main contact was Cassidy. She said from the beginning she would contact me twice a week with updates as to progress and she did. The repair looked great. I highly recommend them for work.
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December 2023 by Nick Pierre
Excellent service!!!We haven't got our car yet so I cannot comment on that just yet but I'm very pleased with the level of service so far.
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October 2023 by debbie Gerow
No communication. I wouldn't have known my car was done if I hadn't called to check on it. Still has scratches even though they rubbed out,
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September 2023 by Amanda T
I wasnt going to give this place more than a one star after my horrible initial experience with one member of their office staff, Tiffany. They say don't let one apple ruin a whole bushel, though. I got home and after getting in contact with their corporate office, Mark, the GM, called me no more than an hour later. This guy was great! He really turned my entire experience around and showed that good people do still exist. He went above and beyond for me, even though he was unable to service my older model vehicle. He is extremely knowledgeable and I would have felt my vehicle was in very good hands if I was able to use Gerber for my repairs.
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August 2023 by Beverly Krebs
Great service and they do wonderful work!!I would recommend them !!!!!!
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August 2023 by Amanda Townsend
I wasnt going to give this place more than a one star after my horrible initial experience with one member of their office staff, Tiffany. They say don't let one apple ruin a whole bushel, though. I got home and after getting in contact with their corporate office, Mark, the GM, called me no more than an hour later. This guy was great! He really turned my entire experience around and showed that good people do still exist. He went above and beyond for me, even though he was unable to service my older model vehicle. He is extremely knowledgeable and I would have felt my vehicle was in very good hands if I was able to use Gerber for my repairs.
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July 2023 by Angel L. Claudio Jr
was directed by USAA as a repair facility ! the representative that called me was on her way home from work ! was completely unprepared to field any questions on scheduling and she simply hung up on me !! stay away ! all pictures are a front !one of the most unprofessional 2 minute call I have ever filded in my life !!! I will be calling USAA to find a different auto body repair facility ! simply because they cannot field a professional representative to represent them with simple intake questions !
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June 2023 by Mary Scull
It’s hard to rate a company when they have your vehicle over a 45 days and we still don’t have it. Every time the set a date it changes because they claim they are waiting on a part.
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June 2023 by robin wilson
Very professional company from start to finish! It was so nice to be kept up to date often on how the repairs were coming along and the whole job was finished 12 days sooner than promised Can't beat that! The car looks brand new!! Everyone we spoke with was friendly and helpful through the entire processServices: Painting
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April 2023 by Frank Loree
Took my car in on Monday for my insurance repairs. Was told 3 days for repairs . On Wednesday (3rd day ) I was told Friday! On Friday at 3:30 pm having not been notified as to car being ready I called them. Was then told Monday maybe Tuesday !!! Was told they were ( short on help) . I waited from mid November until March 27 just to get an appointment! Costs me $27.00 per day for rental car insurance while I wait for them to finish. NEVER AGAIN ! Don’t make the mistake I did . Go elsewhere !Service: Body & Trim
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April 2023 by DaveSanders CO
Great experience with front desk personnel and the techs.
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March 2023 by Christine Pillo
It took me a long time to decide to write this negative review but here we are. I used Gerber several years ago and they were wonderful. Fast forward to the present. Went to Gerber on 2/1/23 for an estimate for a minor auto body repair. Arrived 15 minutes early for my appointment and was reprimanded for arriving early by Tiffany. Very, very disappointed with how I was treated by her. She had a very condescending attitude towards me. She just did not like me from the minute I walked in, and definitely showed it. Got my estimate. Made a date for repair beginning of May. Went home. My insurance company called me that day and told me to drop my car off the next day for repair. Went to Gerber as instructed by my insurance company the next day and Tiffany once again reprimanded me for coming in. She would not take my car for repair. Said because the car was still drivable, don't come back until May. Tiffany/Gerber's estimate was $1,860 for the repair. After the bad treatment I received there, I went to my car dealership's body shop where they gave me an estimate of $1,300. Who do you think is getting my business? Not Gerber, that's for sure, and that is also why I am writing this review.
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December 2022 by Lisa Walker
Thank you so much for your service.
