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February 2024 by Celeste Hunt
I shop at all the local Goodwill stores regularly and usually can find something great at a reasonable price, but the real reason the Leesburg store is so enjoyable are the employees! So friendly and helpful. Sylvia, my cashier today was delightful! We had a pleasant conversation while she took the time to efficiently wrap my breakable items with care. I really appreciated her kindness and attention to detail. ?
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February 2024 by Linda Barbosa
I've donated here for years but have become disgusted lately. No, I don't need a receipt, but a THANK YOU would be nice. Employees act as if I've handed them a bag of trash. Other neighbors have noticed the same thing. Time to go elsewhere.
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January 2024 by Savannah S.
Walked into this store for the first time and while they looked to have a great selection of items they had nobody working except one guy at a checkout not even near all the main registers. I wanted to do a return and was told I couldn't get cash back but that it would have to be a swap which I was never told from the beginning. The service here is definitely not the best.
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December 2023 by David D
If you like overpaying for low quality items, this Goodwill is perfect for you.You're better off going to Ross or TJ Maxx and still buying brand new, tagged designer clothing cheaper than what this Goodwill charges for used donated clothes.
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December 2023 by Kathy Dal
Don't show Goodwill in FL they have out priced us all!
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November 2023 by Ashlee Shaw
I used to love goodwill. As someone who is short and plus sized, removing the dressing rooms has completely removed my ability to shop here. Clothing is overpriced, I can’t try it on, and I can return it if it doesn’t fit. Absolutely ridiculous.
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November 2023 by Amanda Matlock
Good selection. Nice stuff. Some items are WAY over priced. When I see items they got for free for sale for $100 it makes me not want to donate or shop there.
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October 2023 by Justinea Marie
I will never shop here again. They have Permanently closed the dressing rooms, took the mirrors off the door so you can’t even use them at all.. they will not allow you to go in the bathroom to try anything on nor will they refund you the money that you spend should you get home and the clothes not fit? they will only give you a credit so you can take different clothes home to try on ?I hope this place goes out of business because it’s a scam! These are donated clothes they’re getting for free and have also recently started reselling for almost as much as new. I wish I never donated any of my stuff to them from now on. I won’t anymore. Disgusting taking advantage of people in this way greed has taken over goodwill
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October 2023 by janet hoyne
I used to go to Goodwill about once a week. I enjoyed just walking around, finding little treasures here and there. I no longer go to Goodwill, haven't gone in over a year. How can they justify taking millions of dollars worth of donations, only to OVER-charge their best customers, or/and people in need?? Disgusting! I now take my donations elsewhere and hope others do the same. They need a wake-up call - be of GOODWILL to your community, or change your name!
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September 2023 by Robert
9/3/2023 I visited Goodwill Leesburg, and I wanted to share my feelings about their prices for donated items. Honestly, it was tough for me to see how high some of the prices were. I understand they need to raise money for their cause, but it's disheartening when the prices on donated goods are AS high as new items.As a struggling single parent trying to make ends meet, I rely on thrift stores like Goodwill for affordable options. Seeing them sell dollar store items from this year at a $5-$10 markup is not just disheartening; it's downright insulting. I hope Goodwill Leesburg can reconsider their pricing so that they can continue to help people like me find affordable essentials. It's really important to us.$25 for a damaged MIXING BOWL is insane. I truly hope they reconsider who they are allowing to price items at this store. I will also be letting all local outreach programs know to stop promoting this store. It is not a benefit for people truly in need. Greed has taken over at Leesburg Goodwill.DO BETTER!!!
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September 2023 by Emma S
Along with raising their prices they also got rid of their dressing rooms.I can not believe they are trying to charge $15 for used dresses (that they got for free) and you don't even have the option to try it on and see if it actually fits you. Ridiculous.I feel this change will be the cause of many more perfectly good clothes being sent to landfills, because people who truly need them can not take the gamble of spending that much money on clothing when they don't know if it will even fit them properly.
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September 2023 by renmner
Very nice employees! Prices keep going up. It is less expensive sometimes to buy some of the items/clothing new. I have been shopping at different Goodwill stores and in many states for over 40 years and have "rounded up" every time. I have NEVER met anyone in my life who has said Goodwill has helped them in any way. The company is just greedy now. They have taken the fun out of treasure hunting.
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September 2023 by John Brosnon
Stop donating and stop shopping at any of these businesses! They no longer have dressing rooms!!!! I hope people completely quit doing business with Goodwill!! I know I will! It wouldn’t let me leave less than a 1 star or I would have!!
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August 2023 by heather lutz
I never leave reviews on anything but here I am, I live about 20 minutes away and drove out there because mount dora got rid of their changing rooms( which is so dumb) goodwill you are just losing customers from this, me including. I ask to use the fitting room 30 minutes before they close and the worker came off very rude and said they’re close ? I wanted to try them on really fast to see if I wanted buy in my cart. I was about to walk out with nothing cause I was pissed. Goodwill use to be a great store to shop at but now they are just getting greedy , raising prices and getting rid of their fitting rooms. Customer lost.
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July 2023 by Linda M. Fossen
I have found some nice treasures at this store. The store is a bit cluttered and the aisles are way too narrow. But they are constantly bringing out new merchandise from the back and so it pays to go often
