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July 2023 by Art Johnson
I've been a customer of Metro since the pandemic and I can say, the branches, the staff members are great. I have a problem with the Idians or the Non-American people they have in Customer Service. I believe that we as American consumes NEED American Customer Service Reps. The Indians or Middle Easterners do not care about the American customer's needs. Why should they? I almost ended my 3-year relationship with Metro based off the Non-American customer service.
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May 2023 by Tim Stephens
After buying. Phone phone charger and case 40 dollar charger did not work for me thewould not return it
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January 2023 by Brien Addenbrooke
I've been coming there for years. But my last visit was terrible. I was told that it comes with a free screen protector and all it was was the thin piece of plastic that they ship all phones with.And they didn't even help with putting my email address on the phone
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November 2022 by kathleen watters
yes, a good budget minded phone service for single people.
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November 2022 by Kathryn Fillman
The people are very knowledgeable and very friendly
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September 2022 by Gordon Messado
I got fantastic service and it was a great buying experience I found the agent very knowledgeable and patient
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August 2021 by Daniel Billings Sr
It is great everything we go in. Mr. Bill is amazing! His customer service is wonderful and he answers every questions as well as greet every person that comes in. I only go in when he is there because I know that I am going to get fantastic service. Thank you, Mr. Bill!!
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August 2021 by Jaceyon Justin
Today 3/17 at 7:00 went in metro to buy 2 new phones and accessories and the heavy set lady with dark long hair party much rushed me out the door. She was VeRY rude when I asked about a phone she quickly replied that she didn’t have any . I asked about another phone and same response. She didn’t Offer to show me the other phones that were in stock.. didn’t say she could order the phone or when it would come in.. she obviously did not want my business and on top of all that she was very unprofessional.. won’t be returning back to that store EVER!!
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March 2021 by Myranda Justin
Today 3/17 at 7:00 went in metro to buy 2 new phones and accessories and the heavy set lady with dark long hair party much rushed me out the door. She was VeRY rude when I asked about a phone she quickly replied that she didn’t have any . I asked about another phone and same response. She didn’t Offer to show me the other phones that were in stock.. didn’t say she could order the phone or when it would come in.. she obviously did not want my business and on top of all that she was very unprofessional.. won’t be returning back to that store EVER!!
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March 2021 by Donna Gross
Bill was very nice and was attentive to our needs.
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November 2020 by David Hall
Bill is a good man and very helpful
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July 2020 by Chris sapp
I went there having trouble with my phone and the Young lady named Tammy helped me out she was very nice and helpful thanks again Tammy for your help
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May 2020 by Beth Thomas
Great customer service, very helpful and friendly.
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April 2020 by Aj Jackson
Very fast and reliable service very friendly customer service by Tammy love the atmosphere of the store
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March 2020 by Mary Ann Mountford
Best metro store ive been to yet , tammy was very helpful n very nice .
