Optical Outlets is a doctor-owned and operated eyewear resource with over 50 locations in Florida. It provides eye examinations, designer eyeglasses, and custom contact lenses. Reviews highlight phenomenal and professional staff who work well as a team, offering exceptional and patient customer service. Customers report great experiences, noting employees are kind, helpful, and listen to needs without rushing decisions. The business is commended for tremendous variety and for handling issues like refunds and insurance expertly. Many customers state they will return and highly recommend the locations.
I had to upgrade my order new frames. The eye exam went very well and then turned over to a customer service rep. To help me with my frame selection. I’m pretty fussy & Yaminel was so patient with me. After many trials we settled on a beautiful frame finally making the purchase. She was extremely knowledgeable and directed... read full comment
March 2026
I came in to the store and the staff were all very pleasant , I dealt with a young man named Ayden and he was super helpful in helping me find a new frame as well as referring me out ! Cheyenne was also a sweetheart , I hope the store knows what gems they have !!
March 2026
Ayden was amazing with helping with checking out amazing attitude all the staff here give the best service
