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March 2024 by Trevor Ruiz
My only gripe is it costs $1.00 per page to electronically scan to PDF. But it cost 21cents for a black and white printed page??? Hmm...UPS corporate should be ashamed of themselves.Other than that, the staff are awesome!
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March 2024 by Denise Hartley
I had several items that I needed to return and accidentally chose to return them to Staples instead of the UPS store. Izzy helped me get everything straightened out. She was so sweet, patient, kind and helpful!! She is the epitome of Customer Service! If I owned a business, she would be the first one I would hire! Great job Izzy!
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March 2024 by Brenda French
Well to mail a small package the price was high. Next time I will check with USPS first. However the reason I decided to take the time to review is because of the horrible smell coming from the male employee. He also spoke rudely to the two young female employees who were working there. I think I will take my busy elsewhere.
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February 2024 by scott principe
Completely messed up my drop off package lost.
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December 2023 by J MacMillan
After years of doing business with this place, their lack of even modicum common courtesy - especially toward senior clientele, as if older people are nothing but a nuisance - has become impossible to continually 'overlook' ...Ironically, it is primarily our hard-earned dollars that have made this business successful.Not that it will matter to the management of this place of course, given their indifference and cavalier attitude toward paying customers - but we'll be going elsewhere for such services.
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December 2023 by Marie
Fast, Friendly, service. Great option instead of USPS
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December 2023 by tom skull
The shipping costs were $60.75 but they added $45.00 added handling charges. I will never ever ship ups again I am using fed ex from now on!
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June 2022 by VENNILA DASS
Good customer service and very helpful ?
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June 2022 by Stephen C.
I always receive prompt and polite service here. They offer shredding, mailing, packing, signs, notary and a variety of useful services. If I could change one thing, I would extend their hours on Saturday past 3:00 PM.
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May 2022 by Lola T.
I keep telling myself in not going back to this location but it's the closest. The staff are not very nice, don't even say hello just kind of grunt. Today when I mailed a package he had the wrong return address and he forgot to put the apartment number on the box. Glad I checked the screen before he printed. Didn't apologize just grunted and corrected it. Both of these were clearly written on the box.
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November 2021 by Ellen CS
Always friendly and super helpful. Sheba is great!
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October 2021 by Iggy Boo
In and out within moments. The staff are very friendly and efficient. Dropping off returns is painless and shipping out items requires no effort.
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September 2021 by Joetta Queen Ellenwood
The young man that helped me when I inquired about dhipping a chest of drawers across the country helped me again when I brought my item into the store. He was very knowledgeable and pleasant to work with both times. I would highly recommend using this store.
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September 2021 by Kay Kings
Just the nicest clerk and best service!I was very happy with the service at this location. The clerk literally did everything for me! He helped with heavy packages, used my printed labels and handed me the receipt within couple of minutes!Courteous service and fast too!
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May 2021 by Jim Edwards
The UPS store in the Publix Lake Harris plaza is super convenient, and Kevin was professional, courteous, and efficient. I'll be using them from now on!
