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April 2024 by SmokeCrackWorshipSatan
Be prepared to be ripped off. I mean, infuriatingly ripped off. I understand that it’s a Pawn Shop. However, when you bring in a 100 diamond bracelet with the tags and you are handed $ 10.00, you tend to get a bad taste in your mouth. Also, place is dirty and could definitely use some upkeep.
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March 2024 by Ricky L. Smith
This place is a rip off I went to pawn 875.00 2 in 1 laptop and tablet I asked for 75.00 they said they could only do 50.00 the they they had to ask the manager about how the laptop set open in a L shape it's perfect tilt it back a little farther and any 2 and 1 will go about 8 inches from the flat surface so I asked her the manager to show me a 2 in 1 that doesnt do that she couldn't she just said that mine shouldn't do that. Well the difference is I had a follower ask me to check you out with the 2 in 1 laptop and I do have over 80,000 followers on TICTOC and FacebookAnd with 25,000 views a day on Google everyone will know about how your employees and manager really are. As the owner you already know cause you show them how you are.
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March 2024 by Rosa Smith
Great deals and amazing team!
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March 2024 by Georgianna Gilbert
A 5 star rating from me .while on vacation we stopped in there and I was impressed to the Max. The place was super nice and clean and organized..the jewelry display was very eye catching . visible prices on everything .. All the employees were very friendly ... And the manager Doug was very helpful .. I loved this place .
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March 2024 by Timothy Morris
Stopped in looking around and I gotta say what a rip off. Some stuff was priced decent but a lot was WAY over priced. A mixer you can get a Walmart $100 they sell for $150. Saw som cameras for $5 less then brand new, go pros that was incomplete selling the same price as a refurbished one that was complete. They are the epitome of "don't low-ball me, I know what I got".
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March 2024 by Thomas Greenwood
This place is the worst. Won't offer you next to nothing for what you want to pawn and prices are outrageous!! Do not waste your time and effort to go there.
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February 2024 by Ian Warren
I’ve been going to Value Pawn for years. Very reliable. Polite and knowledgeable staff and clean store.
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January 2024 by Brandy Tharpe
Just called up there to see if I can pawn two of my Roku TVs without the remote because my kids lost them and I said I would bring my phone and have the app on it to show them that they work and the gentleman that answered the phone was named Michael and was a little bit rude when he asked if I was going to bring my phone in and sell it to somebody as well (it's not so much about the question he asked but the way he asked it was rude) and when I said no he said well then we kind of need the remote. I'm not trying to sell my TVs just needed to pawn them for about a month but now I know I will never do business there because they are rude!
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November 2023 by Brandy Hodge
Today was my first time at this location, everyone was very friendly, Mike was the one who helped me, I came in to buy a pole saw for my husband, Mike got it out for me and checked me out. Well, I got it home and it did not run show me and my daughter drove back, Mike was still there, I told him it didn’t work he said no problem, but also explain to me that I bought the protection plan that that would not be refunded, which I understood at the time of when I purchased the protection plan, he explained to me it would be a few minutes, so me and my daughter walked around , he let me know he was ready . He then told me that the was giving me all the money back even for the protection plan. I was very thankful for that. I have never been to a value pond location better than this one. Everyone is sweet, friendly and nice, and they go out of their way to help you will be back to see them very soon.
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November 2023 by Michael Land
Michael is extremely professional and helped me throughout my process of looking for a shoe. He also gave me a great deal on them I would highly recommend coming here
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September 2023 by Kathy
Went and bought a chainsaw and Micheal was very helpful ... He cranked the chainsaw for me because I'm pregnant and can't and he even carried it to the car for me.. definitely has good customer service and very friendly and helped find the best deal.. 10/10
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August 2023 by Angela Berrian
When I walked in, I wasn’t expecting to be acknowledged or waited on right away do to the amount of customers. Nonetheless, I was wrong. Right away, a young lady (who I now know is named Rosa), greeted me almost immediately when I walked in. Even though she couldn’t assist me in that moment, she remained consistent on letting me know that someone would be with me shortly. Thankfully, when it was time for me to be assisted, she was the one who helped me. I was looking for a specific piece of jewelry for my grandmother and she was very knowledgeable. She patiently shared with me many options. Even though I left without a purchase, she didn’t seem aggravated with me. I felt bad about waisting her time, but she remained all smiles to the very end. Now that I have a better idea of what I am looking for, I will definitely be back and I pray that I get Rosa again!!
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August 2023 by David Whitmore
Michelle at the Leesburg store was very helpful in helping me extend my loans. It has been a financial struggle these past months and I don’t want to risk losing some of my inherited valuables. Thank you to all the staff here as well, as they have all been very respectful and extremely helpful.5 STARS
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August 2023 by Luke Johnson
Absolutely an amazing experience! Rosa was extremely knowledgeable and very customer oriented from the moment I walked in. Nowadays, it's rare to find good customer service, so when it is exceptional it should be acknowledged!Thank you, Rosa, for such an awesome visit to your store!
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August 2023 by Kyle “Circus” Jensen
Rhonda is always too friendly and reliable. She knows just what to show my wife to extract more circus bucks. We've been customers for years and will continue to frequent this value pawn. It's like cheers for us, where everyone knows your name, and they're always glad you came.
