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October 2023 by ExLife E.
If you're coming here for the pharmacy, don't. Pharmacist literally called me dumb. "Shows how smart these DURs are". Always something here and this time was just my straw. Just got out of the hospital a few months ago and can't even go to the pharmacy in peace. White dude with blonde hair- u can smd!
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July 2023 by Terry H.
Absolutely the worst pharmacy. 3 days waiting and still in processing. The is the sorriest pharmacy. Take forever to get them to answer to phone, rude help, stupid employees that have no clue of what's going on. Called corporate and said it would call in two or three days. JUST LIKE HOW LONG IT TAKES TO GET A PRESCRIPTION. This has been going on for years.
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December 2022 by Brianna A.
SO MANY THINGS! If I could give ZERO stars for this pharmacy, it would be too many. I have for the last 9 years had to put up with CVS because that is where my insurance is accepted. Continually they have not filled prescriptions for up to a month or more, lied about having ordered medications, when you bring up your concerns you are met with statements like ' okay is there anything else I can help you with?' What have you helped me with??? I am a chronic migraine sufferer and on more than one occasion this location has NOT filled my prescription after multiple attempts of telling them I need my medication. I understand we are all overwhelmed right now but at least own up to your company's mistakes and when a manager is asked for they need to respond. They never take anything seriously and certainly not the well-being of any of the patients that need their prescriptions filled in a timely manner. On many occasions they have lied saying they don't have the prescription from the doctors office when I heard the provider calling it in, thus delaying starting care for my sick child. I am just plain sick of the lack of service, professionalism and sense of urgency for medications. If you treat your employees anything like they treat the customers I can see why it is such an awful store and experience all around.
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November 2022 by Desirae V.
Apparently someone gave them the wrong number on accident or purpose. They have been calling me every single day, multiple times a day. It's funny how they can blow up my phone everyday but when I try to call them back to tell them they have they the wrong number no one answers, sitting on hold forever. Interesting how that works.
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June 2022 by Kyle E.
I go here if I'm ever having a bad day or Just to vice with my brother to get some snacks, great pit stop
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May 2020 by Nephilym P.
Still this pharmacy continues to not improve constantly i and other patients are put in hard situations by there negligence. My doctors have to call in scripts 3 and 4 times before they attach it to correct profile. They tried to sell me some one else's meds not paying attention. I never had this problem with other pharmacies i have used but unfortunately my work forces us to use cvs with the insurance they provide. I have made formal complaints to management and reported various breach of protocols to fl board of pharmacists hope others reading do the same as instances occur otherwise nothing will continue to get done.
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February 2020 by Ryan M.
The worst pharmacy I've ever been to. I dropped off my script at 11:03 AM. They told me it would be ready in 55 minutes. So I called them at 12:00. The recording said my script would be ready at 1:00. So I arrived at the CVS store at 1:15. After waiting in line for 15 minutes " there were 7 people in line ". I was told it wasn't ready and would be about 40 minutes. I lost it!!! I told the clerk I dropped off my prescription 2 1/2 hours ago. And how the hell does it take 2 1/2 hours to fill a script. She said wait a minute. She went to the pharmacist then returned to me and said. He's going to do it right now. This is the worst pharmacy on the planet. It's no wonder every other review of this pharmacy is horrible. I only wish I would have read them before I went there. I'll never go there again. If you're thinking about going there be prepared for the same thing. After talking to people Every one has the same horrible experience I had. I would be better to drive an hour away to a different pharmacy. just to avoid the aggravation. I will never ever go here again.
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October 2019 by Jamie A.
... why did i just pay almost $7 for ice cream and looked it up at target to be $3.99 ... sis this ain't it.
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October 2019 by Tim B.
This is the worst pharmacy on the planet. DON'T GO HERE! They are idiots, and they NEVER have a prescription when they say they will. On top of that they don't answer the phone when you try to call them about it. They get one star only because you have to give it to them to post a review.
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August 2019 by Michael S.
This is absolutely the worst pharmacy I have ever dealt with , they have marked up some generic medications $200.00 to $300.00 more than other pharmacies in town, if you are paying out of pocket , don't even think about this place, many Elderly men take Sildenafil to help them with some sensitive issues most insurance companies will not cover they have these marked the same as the brand name, go to Leeland Pharmacy 700 Leeland Heights Blvd W. Ste 100 you may see an 80% decrease in the price , don't pay extra. Note if there is an issue with your medication after waiting 20-30 minutes to drop it off in their drop off line , then you wait 15-30 in the pick up line , you get to the counter to pay and then they tell you there is a problem they will send you back to the drop off line to find out 15-30 min wait again , many of our Elderly and Vets can not endure standing this long in lines , their drive through will send you inside likewise so you can wait some more , the staff can be rude and spiteful if you dare complain about anything , watch out ! They will get revenge. Stay away from this CVS there is one on the corner of Martin Luther King and Colonial[Lee] if you have to use CVS go there instead, they treat people better , but beware there also CVS is in with certain drug companies , shop around especially if you have to pay out of pocket but even if you don't , you help keep premiums down by doing so. I have to give at least a star to post this review but if I could this poor excuse for a pharmacy would be in the negative. Those who want more information can google CVS and its connections.
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April 2018 by I'mstill alive
This store is hit or miss. Some days its convientant and quick other days its as bad as going to walmart! I do like being able to send my photos online to them and picking them up an hour later. They have plenty of parking. The only thing that really gets to me is their pharmacy department. They take forever to answer their phone, IF they answer it. They tell you your they will text you when your script is ready and dont. They tell you your script will be done in an hour and en you get there and they are just getting it together and you have to wait another 30 minutes in the store for it. OR you submit your script and they dont have what you need in stock. If they got that department together im sure their ratingS would go up
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April 2018 by William M.
This store is terrible. I changed my prescription from Publix to CVS because of my insurance. Publix is great...Not so CVS. I have been trying for over a week to get my prescriptions transferred from Publix to CVS and finally today it is done. It was a good thing I wasn't out of my meds. I have called the store 4 times in the past week and each time I was put on a long hold up to 30 minutes. I went to CVS last Tuesday to pick up my medicine (it was supposed to be ready) only to find that after waiting in line for 20 minutes that that had on record of my prescriptions. Then I was sent to the drop off window to check on the meds. The girl at the desk was not nice and then she pulled out a disheveled stack of papers that she went through. This took about 10 minutes and of course she found nothing. Finally the pharmacist got involved and called Publix and they sent my prescriptions over again. The pharmacist promised that they would be filled that day and he would personally call me when they were ready. He did not call so I called today and talked to him again and he told me my meds were now ready. There are other issues like a very messy prescription area. It 's no wonder they have trouble as they are in total disarray. I could go on but I think I made my point. If you are having similar issues please contact their cooperate office and I intend to do.
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March 2018 by t g
This store is hit or miss. Some days its convientant and quick other days its as bad as going to walmart! I do like being able to send my photos online to them and picking them up an hour later. They have plenty of parking. The only thing that really gets to me is their pharmacy department. They take forever to answer their phone, IF they answer it. They tell you your they will text you when your script is ready and dont. They tell you your script will be done in an hour and en you get there and they are just getting it together and you have to wait another 30 minutes in the store for it. OR you submit your script and they dont have what you need in stock. If they got that department together im sure their ratingS would go up
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January 2018 by Kara M.
Giving one star because they at least have the drugs. Slow is an understatement in their service. Not sure if they're just understaffed, inefficient or incompetent. Will not be using this location again!!!
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December 2017 by Janay M.
I dropped off my prescription for a controlled medication and they lost it. They "had no record of it" and were less than helpful when I asked them to call my doctors office and let them know what happened. I spoke to the assistant manager Kim and idiotic pharmacy staff who said there was nothing they could do... exact words of Kim "our hands are tied". I will never spend another dime in this store again & I will do my best to ensure that everyone I come in contact with knows how horrible this store is.