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July 2023 by DAWN ANDREWS
Severely understaffed, long waits for checkout, not a store you will get in and out of quickly.
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April 2023 by Courtney Grover
Went there to get one of the kids birthday balloons there was two cashiers checking out customers when we got there since balloons are up front I noticed the one with the eyeliner yelling on her phone about some sort of card issue she was having personally. Once we got the balloons we went and stood over at the register for 15 minutes right in front of both cashiers and instead of checking us out the one stayed on the phone talking with the other one about what she was doing in the phone. Finally I told the kids we were leaving i than asked for the number to the store that’s when she asked why and I explained we’d been standing there for over 15 minutes waiting to be checked out I’ve waved at you etc to get your attention and you’ve ignored me to be on your phone. She than continued by saying she didn’t know the store number so I said that’s fine google has it. I went to the parking lot and called the store that’s when the other cashier that was there answered and told me she wasn’t going to get the manager and hung up on me. Now whenever I call its conveniently one of them and they hang up on me! I would like to know how to escalate this! Next step I’m going to try and call another store to find a number to escalate. That’s not how you treat customers!
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September 2022 by Sandi Wynn
Hurricane prepping ?it was a mad house and the selves were going bare
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September 2022 by Beth Wagler
The lady @ the counter didn't greet me and was still talking to her coworkers as she rang me up, walked away in the middle of ringing me up, without a word said to me....came back n had an attitude. I asked if she was ready 2 help me now and she said she would not b disrespected by me and I said u were the one who disrespected me from the beginning. She told me I could leave the store. I told her I would like her to finish checking me out she said no I will not do that. I wanted 2 speak with manager and she said hi I am right here. I said seriously. And then she told the people behind me she could take the next person. I said u could finish my order first. She said no, I throw my items back on the counter and left. The rudest customer service person I have EVER had. I go 2 this FamilyDollar ALOT and I will not b treated like that.There are plenty if other stores to shop at.
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August 2022 by Jaqueline Moon
Not busy, I didn't find wat I needed, however I found wat I didn't need..lol all good
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November 2021 by Jeffrey Millan
I've been in this location many times and they never have cold Pepsi in stock I was told that they run out quickly but if that is so why not order more to people's demand?
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November 2021 by Ozman
Great employees. They have a good crew
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August 2021 by angel fouts
Easy access to get in and out of the store for anything needed.
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March 2021 by drucilla castillo
I was on that line for 15 min waiting for Erica to come help her fellow coworker with a customer's coupon. Guess where Erica was , Erica was outside having a full blown conversation with her friend. Her coworker said "she's been out there for 30 minutes smoking and talking" .. This family dollar is extremely dirty , and all the workers look high ... Very ghetto ... definitely wouldn't recommend going there... take the drive to the one on Joel its way cleaner and the employees are actually in the store ... that poor woman was lost calling for Erica being that there was no intercom..
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March 2021 by Annette Leslie
Just left the store, ABSOLUTELY terrible customer service. Two blonde ladies and African American male at the register...TERRIBLE customer service. It is on the way home but I will go out of my way not to return !!!
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February 2021 by Vic Dj
First time I visited this store, very disorganized, to many items out stock and lots of items without price.
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December 2020 by Deyanir Helt
BEST FAMILY DOLLAR IN SWFL!!EVERYTHING IS SO ORGANIZED!!!IM BLOWN AWAY!!!! ?????
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November 2020 by CAPITAL INVEST
Good stuff!
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October 2020 by J Henriquez
Was ok i find what a need good service
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September 2020 by Han Yolo
Try calling this store if they answer i will give u 10k dollars
