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December 2023 by mark donovan
I do not need to be tortured by your stupid automated never works right waste my time nonsense, answer your fing phone my time is more important than yours !there are hundreds of questions that a bot can not answer! And you know that! Your service sucks! speak to a person/rep means just that not let's try this a different way
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February 2023 by Priscilla C
For starters so glad they set a racist tone before I even opened an account!!! Walked into this branch in Lehigh acres to open a traditional savings account, The teller took my id and phone number which was really weird since she wasn’t the one opening the account. After about ten minutes I was seated and was advised a financial advisor would be with me shortly. Now keep in mind there is no one in the bank definitely fully staffed lol. Please tell me why it finally slapped me in the face after about waiting an hour that no one was coming. No one wanted to open my account or do business because I was black!!! I felt like I was in a Jim Crow Time Capsule. The door should definitely have a sign that says “Whites Only”!!! I’m disgusted with this bank ?. Stay away they not good for anybody. I have escalated my complaint to BBB and FTC for a full investigation .( I only gave a one star review because it wouldn’t let me write a review without giving a star first!!! )
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February 2023 by Priscilla Clarke
For starters so glad they set a racist tone before I even opened an account!!! Walked into this branch in Lehigh acres to open a traditional savings account, The teller took my id and phone number which was really weird since she wasn’t the one opening the account. After about ten minutes I was seated and was advised a financial advisor would be with me shortly. Now keep in mind there is no one in the bank definitely fully staffed lol. Please tell me why it finally slapped me in the face after about waiting an hour that no one was coming. No one wanted to open my account or do business because I was black!!! I felt like I was in a Jim Crow Time Capsule. The door should definitely have a sign that says “Whites Only”!!! I’m disgusted with this bank ?. Stay away they not good for anybody. I have escalated my complaint to BBB and FTC for a full investigation .( I only gave a one star review because it wouldn’t let me write a review without giving a star first!!! )
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December 2022 by rainja j
It is only due to the fact that zero stars is not an option that this bank is receiving one star. The staff is extremely rude and condescending.
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November 2022 by Raine
It is only due to the fact that zero stars is not an option that this bank is receiving one star. The staff is extremely rude and condescending.
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September 2020 by yolanda Alvarez
They always greet you and take care of you right away service is super ?
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August 2020 by Lorren Mifflin
If only I could give them no stars but I guess one for the banker that helped me . But the manager was very rude and has 0 customer service I would NEVER recommend this bank to anyone they couldn’t help me at all just beat around the bush .
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June 2020 by Carley Mercado
I am treated very good at this bank. I don't feel like "just another customer" Everyone seems very caring. Excellent customer service from Hildegard.
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January 2020 by Steven Abear
My wife had a account with them fire years, she past away, god bless her soul, been trying to close her accounts for months, with no luck, never get a return phone call ???? I would never desk with this branch.
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November 2019 by Milagros Carbonell
They're above OUTSTANDING and EXCELLENCE they treat their MEMBERS LIKE FAMILY !!!! . . . They're COURTEOUS and ATTENTIVE to all their MEMBERS . They treat your ACCOUNT with CARE to make SURE EVERYTHING IT'S WORKING PROPERLY and SECURE !!!!! . . .
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June 2019 by Dianna Marchsteiner
I got to the Lehigh Acres, FL branch after closing hours. Is there any other Synovus that I can use to withdraw money? Are there local businesses in Lehigh Acres FL that accept bank card for withdraw, free if possible.
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June 2019 by Princess Jacks
I would have gave them 0 stars but ill give them 1 for bad customer service. They were rude as hell and laughing and very unproffesional. I wouldn't reccomend this bank to anybody a lady in there told me i need to sit down when i wasn't even doing anything then she kicks out my son's boss who was just there to help. Plus my son's check has been in there for two weeks and it was still pending and they wouldn't accept it cause they thought it was fraud and that's why his boss showed up to verify it but they kicked him out.
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June 2019 by RawKingz 15
Horrible bank do not recommend to anyone treat the customers like kids an have bad attitudes! That head management needs to go make you feel like a suspect for a cashing a paycheck that i still havent gotten going on 3 weeks froma local company right next door im glad i talked 3 people out of of closing their accounts with them in the next few weeks hope this company goes down the drian
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December 2017 by Jim Duncakf
I have been with this bank for 8 years. They have the best service of any bank I have ever used. The people know me even though I do all my banking from a distance. They are number one in my book.
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February 2017 by Jose S
This bank has been very helpful and customer oriented. Lenore and Barbara make an excellent team in offering customers the best investments for their money. They always put my interests first instead of quotas like other banks do. I'm very happy and satisfied with their service.
