Liberty Tax has received positive reviews for its friendly and knowledgeable staff. Customers appreciate the confidence and expertise of their tax preparers, who explain the tax process clearly and help with claimable items, interest, and withholding. Long-time clients praise staff members for their trustworthiness, confidence, and dedication to getting the best refunds. The team members are described as friendly, patient, professional, and eager to assist, creating a comfortable experience for clients. Overall, Liberty Tax is valued for its helpful service, expertise, and caring approach, making tax preparation easier and more understandable for customers.
This is my 3rd year going to Bette Clark at Liberty Tax. This woman is so knowledgeable, I can see her brain working to help me in any way possible and, boy-oh-boy, has she helped me. Taxes, yuck, but somehow, she makes it seem less painful.
April 2025
My tax preparer Sally Heier was efficient and knowledgeable. Her level of confidence and expertise put me at ease and made the tax prep experience understandable and bearable. She educated me on what is claimable and to keep track of interest and withholding. I would highly recommend Sally for tax prep.
April 2025
I love Mariah she is the best she helped me get a good refund and helped me file old taxes i needed to get done! She is the best!!! Thank you so much for all the help!!