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April 2024 by russell regalbuto
Took 3hrs and 20min to see Doctor not good
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March 2024 by Luis89
The service desk are friendly and are very helpful with the sign in process and answering questions.the wait times are not to bad at all doctors are friendly and knowledgeable.
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March 2024 by Dayami Vale
I loved the new service, everyone treated me very well, very efficient, and the payment is now cheaper for people who do not have insurance.
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March 2024 by Teresa Corbitt
Every team member that I encountered during my mid day visit were especially kind and in general nice. It was refreshing to encounter "nice" attitudes in a medical facility.
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March 2024 by Phillip Derry
Awesome morning staff. Got me in and out for a drug screen, even though they only had one person doing them.
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March 2024 by Jim
Excellent customer service, even not doing drug test today & a lady said she'd do it
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March 2024 by Marisela Garcia
Staff was great I was in and out pretty quickly. The Dr. was great, gave me a prescription and sent me on my way. Highly recommend this urgent care to anyone.
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March 2024 by Erika
This company is very rude, racist, I had a bad experience with the people at the reception, I do not recommend this medical company to anyone, they treated me very badly, they did not want to treat me, I arrived only for a consultation to be discharged, the woman Rude because she was Latina, with very friendly American people smiling. The attention was terrible, I had to leave because he left me waiting and was not interested in my case. And I decided to go to another medical company,
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March 2024 by Gwendolyn Walker
I have not had any problems or set backs for the times that I have encountered, staff has been courteous sufficient and polite,, Don’t know I would have no problem saying A professional place of business for your Well Care
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March 2024 by Jacqueline Cruz
Went to Urgent Care back in 2/72024 feeling really sick. When the Dr came in to see me he looked like he was scare or disgusted, took my vitals like really quick and left the room. He supposedly sent rx to the pharmacy and rx wasn't at pharmacy until late Sunday so that was 4 days later, so I had to treat myself with over the counter medicines. What a shame, my money wasted almos 200$. Thanks for nothing ?
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March 2024 by Kaiden Hepburn
ABSOLUTELY HORRIBLE ‼️‼️‼️Went to get my daughter’s (11 months old) wrist checked out because she was clearly experiencing pain in it. Doctor told me to wait it out and that she’ll grow out of it, he barely looked at it. Ended up going to Golisano Children’s Hospital and found out that she had a fracture.Moral of the story is the doctor at this place doesn’t listen to what you are telling him and he clearly doesn’t care
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March 2024 by Magelys Pena
I came just a few minutes ago and one of the front office lady was not nice and was rude because she asked if we have been there i told her a month or o 2 months ago and she said i had to register i didn't have a problem with that but my son was bleeding because he felt right before we went inside the clinic, i asked for a pad and she asked me to show her his injury he was bleeding out a scratch on his knee and the elbow and she decided to give the paper that she used to dry her hand that was next to her desk. Supposedly by her this is a new company and I have to say this is not right i brought my children because they are sick due to a possible cold ( I don't know ) they can stop coughing and she treats us like that...! I'm a medical assistant and we are trained to know that people that come to us are feeling bad tired and frustrated and on top of that an accident happens and she has this attitude, plus the wait time is so bad 2 hours and 30 minutes I still don't understand if is a place call emergency the patient have to wait for so long.
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March 2024 by Katie Losey
Checking in from my phone with the QR code was so efficient and quick! I loved that. I was taken care of up front really kindly. I was called back quickly as well. They listened to what I had to say and got me the help I needed. I was in there a total of ONE hour from walking in to leaving. That’s unheard of for most clinics. Though I don’t want to have a reason to go back, I was very satisfied with my experience!
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March 2024 by Debbie Driver
Conveniently located, the staff and doctor for all very attentive to my need. Wait time seemed long, but probably would’ve been longer at an ER. Very busy place but very efficient.
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March 2024 by Robert Peterman
Excellent service! Very pleased with everyone from the receptionist to the doctor.