-
February 2024 by Madeleine Marrero
As always, grateful for their wonderful service and professionalism, I recommend them one hundred percent because I have been with them for many years and whenever I bring my pets for their consultations, Doctor Machado and his team give them the best care…. So you are the best… Thank you very much……
-
February 2024 by Cristy Joaco
Dr. Machado and staff are a blessing to have in Lehigh! Best affordable prices, knowledgeable and family friendly office. I only trust my babies with Dr. Machado! Recommend 100%
-
February 2024 by Ciro Diaz
Owners are really good people however the staff is very rude and have no ethics whatsoever, wouldn't spend my hard earned money here.
-
February 2024 by Alanah Weber
Super kind & helpful staff! Fair pricing on vet visits, medications & care. I had called around multiple places trying to find a place to bring my cat for care. The receptionist was so incredibly kind and made sure to stay on the phone with me until she was sure I had all the information that I needed. Ultimately I decided to bring my cat here because of how patient and helpful and kind the staff was towards me.
-
January 2024 by Ladycubix
It seems abusive to me that for checking the heart and looking at the ears they charge $50, plus 50 more for the cytology, almost 50 for 2cc of medicine for the ears and 35 dollars more for 14 pills of antibiotics. In short, 200 dollars in examination and treatment for a dog's ears, which with an ear cleaning would have been solved. Taking care of our pets is not a luxury, it is a necessity to keep them healthy and cared for, learn to be more considerate of your clients.
-
January 2024 by Juan Torres_
I'm really recommend this vet . Their exceptional care and expertise ensured my dog received the best treatment. The staff was very kind, the facility clean, and overall, it's a five-star service that I highly recommend to fellow pet owners.
-
December 2023 by Eddie Gerena
Great Vet, take my Boxer there always good to him.
-
November 2023 by Rebecca Bardales
We searched for a vet in the area that was reasonable and we felt comfortable with to spay our French Bulldog. They were great, affordable, no nonsense. So happy we found them. Our dog healed well with no problems.
-
November 2023 by dbp Dbp
1The receptionists are very rude, they even hang up on you on the phone, I do not recommend this place to anyone if they are like that with people, imagine with our pets ? I give it 1 stars because there are no less2. What you answer is not, I'm sorry, I just told you that it was not logical, your answer, I called to have my babies checked to know that everything is fine, it was just that it was easier to carry than to be kind.
-
November 2023 by Marta Quintero
Very good service and cleanliness. I take my dog here every year.
-
September 2023 by Mary Alcantar
Staff is friendly and knowledgeable. The veterinarian is true animal lover. I watched him as cared for my dog buck, I am truly happy I found this animal clinic would recommend 10 out of 10 A++
-
August 2023 by Maria Valdivia
this place is the worst. i’ll never take my dogs there ever again. the staff is awful they should be close for ever
-
August 2023 by Diana Cabrera
the worst service and the customer service don't go there is the worst the front desk speaks badly to people very badly they also treat animals very badly they mistreat them I hope I have photos of how they treat animals and video and it won't let me upload it
-
May 2023 by SMOOTH VIBES
Witnessed Poor Customer Service at Westgate Animal ClinicAs a friend and witness to the recent interaction between my friend (a long-time client of Westgate Animal Clinic) and the clinic's receptionist, I feel compelled to share my perspective on the unfortunate incident.My friend called the clinic with some questions and requested to speak with the doctor. The receptionist was unprofessional and dismissive, refusing to accommodate the request or relay a message. The conversation ended abruptly when the receptionist hung up the phone.When my friend called back, hoping to resolve the issue, the situation only escalated. The receptionist continued to exhibit poor customer service, and the doctor chose not to address the receptionist's behavior. Instead, the doctor declined services for my friend's dog, which was disheartening to witness.This incident has left a lasting negative impression on me, especially considering the fact that my friend had been a loyal client for three years. It's disappointing to see a clinic lose a client due to a lack of professionalism and empathy in their customer service. I hope Westgate Animal Clinic takes this feedback to heart and works on improving the customer experience for both current and future clients.
-
December 2022 by Beatrix Szanto
These people are very unprofessional and rude to the customer if you try to question anything they say. The doctor dosent even speak English and is very uneducated on different breed types and their requirements. They quote you a number over the phone for the services and charge your card double the amount without your permission. We called and tried to talk to someone about it at which point we were told the doctor dosent talk to customers directly ( I guess he is too important......) and then was hung up on. Save yourself the Hassel and go to a vet that actually cares for your pet and their well-being.
