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December 2023 by Brian Johnson
Horrible bank! My 95 YO father was being charged an $8 fee for cashing a $600 ck because he is handicapped and could not come to.the bank himself. They held up the line for 20 minutes while the teller brought out the manager, Katie Ann, who basically told him to take his business elsewhere. The bank makes $2500 a year on my father's 'float' (as he earns no interest and has a well fundee account) yet they do nothing for him. Run for any other bank as fast aa you can! I can't believe our tax dollars bailed out this excuse for a bank!
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December 2023 by mike f
Was greeted with a smile on a rainy late afternoon by Amanda Apollon. Thank you for all your assistance and helping make it a sunny day for me! Also, I must thank Gizane Vidal, Senior Banker, for going above and beyond to take care of my situation. BofA is better because of you both.
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October 2023 by Raquel Pacheco
Horrible costumer service 2 cashier available on Saturday. Told one of the atends Andreia they need more cashier whole attitude received.
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September 2023 by Van Roaming
Very helpful team. Thank you!
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August 2023 by Nohra Pelaez
They are always people sleeping by the drive true, did deposit and that guy is always looking for my car's window. We need security there or the bank have to do something. I saw people doing drogs,sleeping there,also today the motorcycle and more car's parking in too.bad services!
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August 2023 by Orbit City
If I could give them a 0 or negative I would terrible customer experience previous reviews speak for themselves a joke managers have no idea what there doin please go to any other bank of yiu have to the only hint this bank is good for is atms
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August 2023 by Andre Soares
they never solve your problem, simply for them it is better for you to close the account than to solve your problem
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July 2023 by Jack P.
Horrible, went to take out cash and not a single manager was available to approve my withdrawal. Very un professional.
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July 2023 by Bill S.
I ran out of checks and needed a temporary deposit slip. She said I need to open up an account. For a couple of deposit slips ?Really ?
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May 2023 by Robert S.
I am a customer of Bank of America, so recently I stopped here to use the drive through ATM. The flow of traffic is a bit busy as I was driving north on Federal and getting into the parking lot area. I liked the big screen that they are using now, and you can choose quick withdrawal options making the transaction very quick.The ATM area was also very well lit and very spacious, as I have been to some that feel very cramped and dark.
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April 2023 by Андрей Покатилов
Kadianne its a best professional very help me,before i coming bank of amerika LA Figeroa and i have more problem mot competition 3 week i dont make keep my money,but this place very clever people.Thank you very much!!!!!
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November 2022 by Albert Vlrgin
I just tried to cash a Bank of America Check in a Bank of America branch and was told they couldn't cash there check because it was for too much. Go figure? Not if this is really there policy or if the branch I'm at is out my neighborhood, if you no what I mean. How can a Bank of America check be too much for Bank of America to cash? Someone make sense of this please.
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June 2022 by Dennis M.
If I could give this branch zero stars, I would! Every single check I've ever deposited in my account at this location (from other financial institutions), is held for long periods before making funds available or returned for the most asinine reasons. Customer service at this location is extremely poor. If you need absolutely anything inside the bank besides a teller, you should plan on waiting a minimum of two hours before being helped. I've been a Bank of America member for over 23 years and I think it's time to find a new banking institution.
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June 2022 by Jennifer l
Horrible service one person at teller 7 or more people online no one to assist teller service customers. Choose another bank. They have time to joke and chat but cant send anyone to assist the teller with long line. I also asked them to help her they claimed that was only teller they haveWill be calling corporate headquarters and suggest everyone else do the same. Obviously by reviews you see here they have horrible service thank God I don't bank here
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June 2022 by B. M.
Feels like I'm at the DMV. One teller no matter how many people are waiting.
