CVS Health is conducting coronavirus testing (COVID-19) in select states. Tests are limited to eligible individuals, and minors under 16 must be accompanied by an adult. The company offers lab testing and rapid testing, but high demand may cause delays. Employees at CVS are often praised for their exceptional customer service. Samreems, a pharmacy worker, is described as having a "smiling face and cheerful demeanor" that is "positively infectious." Another long-time employee, Ms. Esperanza, is recognized for her dedication, commitment, and kindness to customers. Customers appreciate the store's cleanliness, product selection, and the availability of deals and coupons. While some feel that CVS items are overpriced, the convenience of the 24-hour stores makes it a preferred choice over competitors like Walgreens. The parking lots are described as adequate, although a bit small in some locations. Overall, CVS Health is known for its COVID-19 testing services, helpful and friendly staff, and the convenience of its 24-hour operations, which make it a popular choice for many customers.