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September 2024 by LC
1/5 Stars - Avoid This Dealership!
I'm extremely disappointed with my experience. After leasing a 2024 Hummer EV less than a month ago. The vehicle has already been in for service THREE TIMES due to numerous issues that the dealer was aware of before I signed the lease.
Despite being assured by Salesperson Troy and Manager Mike that "it's all under warranty, don't worry," I'm worried. The constant breakdowns and trips to the service center are unacceptable. It's clear that Troy and Mike prioritized making a sale over ensuring the vehicle was in good condition.
Buyer beware: do your research and consider alternative dealerships. I regret my decision to lease from here and hope others can avoid similar frustrations.
Specifically, Troy and Mike's lack of transparency and accountability has been stunning. They seemed more interested in meeting their sales targets than in providing a reliable vehicle.
** I am also taking legal action against this dealership for their deceptive business practices and failure to disclose known issues with the vehicle. I will not let them take advantage of me or others!
I hope this review helps warn others about their poor business practice and remember, there are consequences for prioritizing profits over people.
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August 2024 by Robert Mancuso
I has a very good experience with the salesman Yad Aflalo and Fred Kaufman, l would ask for Yad again, he was very honest .
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August 2024 by Linda Calvo
Andrea is wonderful to work with and extremely competent and accommodating. Highly recommend
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August 2024 by Max Teixeira Filho
Great Service, Henrique took good care of us.
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August 2024 by Samir Cury
It was a great car buying experience. Mark was so helpful not only helping us to choose the right car but also explaining everything about it.
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August 2024 by Phunky Horse
The best experience ever, Mark Estridge was my advisor and he help me to make the better choice.
I was pretty surprised will all the features that have my new Hummer!! Absolutely love it!!
Sheehan GMC was my best option!!
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August 2024 by Cedric Carter
Andrea was amazing and took care of my every need. Thank you for making this visit a complete breeze!
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August 2024 by catalin buzatu
I have the car in service 3 times for the same issue
Right now i still have the same problem still
Looks like no body tuch the car when i take it for service
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August 2024 by Charles Mauro
From the receptionist, to my service manager to service team to the cashier.
Greg in detailing.
Your body shop.
Yad my salesman.
And even cleaning maintenance team making sure the bathrooms are immaculate.
I give the highest praises.
Professional ,Courteous care is what you will receive.
Your remarkable canyon of your family heroes documented on the wall. Your showcase full of awards.
There's not much more to say.
Come to Sheehans dealerships they treat their patrons like family.
Thank you Tom Sheehan for all your generosity to the community.
Your time and effort that you provide to show car events you host at your dealership.
Many more years of success to you and your family.
Well earned and deserved.
GOD BLESS
Charles j Mauro
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August 2024 by Inny Ross Laterveer
First class operation. Bosco Moscoso my Service Advisor is WONDERFUL. I make an appointment that is always honored. The service is timely and efficient.
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August 2024 by Barry Levine
Excellent service from Brandon Ryan and Sheehan
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August 2024 by Cynthia Gonzales
Amazing people. Did not wait very long
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August 2024 by Therese G Klotz
Andrea is the best! She is an excellent communicator and gives me total confidence that my van will be taken care of thoroughly.
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August 2024 by Dirk DeJong
Great communication. Car was finished ahead a time. Work completed as promised including a wash!
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August 2024 by k boogie
Anthony was the absolute best . I will send my friends and family here .