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August 2023 by Curtis Powell
All insurance companies are not alike. Nor all insurance agencies and agents alike. I point this out simply because I have experience with others in the past but the David Mitchell Agency is simply outstanding. I have never had better service, a more complete understanding of my coverage or a more proactive agency than with the David Mitchell Agency. I can say this with authority as I am a former customer of USAA for more than 30 years. You will not find a more professional and knowledgeable agents than Tiffany Davis and Amanda Carpender. Both of these ladies provide not only great knowledge of your individual policies but support and guidance in finding the best fit for you and your family in all areas of insurance. I highly recommend theDavid Mitchell Agency, David Mitchell himself as well as agents Davis and Carpender.
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July 2023 by Dorne Albright
We were with USAA in Michigan for a very long time because they were always cheaper than all the other auto insurers. We moved to Florida and our rates doubled but USAA was cheaper cheaper. April 2023 comes and that all changes. USAA’s rates increase by hundreds of dollars and they refused to lower them. I called around like I do every 6 months but not very much luck then our nephew refers us to Tiffany. She was fantastic and actually worked out our policy so that it was cheaper than the original USAA policy. We’ll be with Allstate from now on. Good riddance USAA. Thank you Tiffany!
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July 2022 by Jimmy Johnson
The best customer service I have ever received Dave, Tiffany and team on it whenever I need to make change even though I have never met face ro face with Dave I have spent plenty time phone and Dave gets it done!!
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April 2022 by BJ Allen
The most selfish Allstate agency that I've ever dealt with. This location alone makes me almost want to change my policy to an entirely different company. I would never recommend this Branch as they're more focused on money than they are taking care of their customers. Y'all should be ashamed.
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November 2021 by Chris Ferrara
I’ve had the luxury of dealing with David and his staff for over a decade. He’s always been a straight shooter who is attentive to detail and quick to respond.The personal and interactive approach in dealing with my wife and I have always made us feel like valued clients. I can’t recommend them enough!
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November 2021 by Daniel G
Years of great service
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October 2021 by Sabrina Page
Great place! Great People! David and his team really came through when I was in an accident. I would highly recommend them !
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June 2021 by Wendy Mitchell
David and his staff are always friendly, professional and helpful. Would definitely recommend this agency to anyone looking for Insurance.
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March 2021 by Alan
I recently bought life insurance as a 25 year old, Dave and Tiffany assisted me personally and walked me thoroughly through the process. All the information was very clear and Dave was very transparent while making sure I understood the product and all the choices I had for my current situation and future life changes as well.I am extremely glad I found Dave to have as my insurance agent, definitely recommend!!
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February 2021 by Steve Williams
David Mitchell and his team have always been no less than stellar. I can't remember ever having any issues. You can put your trust in them to give 110% every time you need them.
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October 2020 by John Fernandes
I have nothing but praise for my Allstate rep David Mitchell and especially for Tiffany Davis who's been so helpful with all our insurance needs. Fact is, I've been able to find car insurance at a more affordable rate but opted to stay with Allstate because of the loyalty i feel from and have for Tiffany. My only complaint ( for lack of a better word) is with Drivewise. While we've been able to activate Drivewise for two drivers on our policy, it's been illusive for a third. There's some type of IT glitch that prevents activation. That in itself makes me skeptical of the accuracy of the Drivewise data in general. But regardless, 5 out of 5 stars for David Mitchell and Tiffany Davis at Allstate!
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July 2020 by Jim Yockey
They were very attentive to my concerns and dealt with my challenge during my only phone call. The members of the staff were prepared and attentive.
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June 2020 by Jason Andress
David is very professional and informative. He’s handled my auto, home and my kids rental insurance. When you have a question he’s always there to provide answers and guidance. You don’t get this from the other insurance companies where you just get who ever answers the phone or their website. Do yourself a favor and call David. You won’t be disappointed.
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December 2019 by Joseph Ornato
I'm afraid my experience with Dave Mitchell's office in Lithia was very different from the other reviewers. I have insured my home through this agency for the past seven years. This year the premium on the policy increased by more than $400.00. I decided to shop elsewhere, which I did and settled on another insurance company through a different agency.This morning I called and spoke to Tiffany to tell her that I did not want to renew my Security First Homeowner Policy when the current coverage ended on August 1, 2019.Tiffany told me that I would have to submit a copy of the declarations page of my new policy in order for her to go ahead and cancel the renewal. When I said that I did not want to give her a copy of my new insurance policy and that I would provide a signed "Policy Cancellation Request" or any other form they wanted me to fill out, she said that the only way she could cancel the policy was if I emailed her a copy of the declaration page of my new policy. "Otherwise I would just have to let it terminate for non-payment of the premium."I felt like I was being blackmailed and intimidated. I knew there had to be another way to cancel the policy without an invasion of my privacy that I objected to. The policy was canceled with the help of my new agent.Stay away from this agency. You do not want to deal with Tiffany.
