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April 2024 by Captain Shielly
this location is good when its not overrun with kids from the school across the street. when not over run with kids its efficient but if you do a mobile order they keep it behind the shelf so you cannot just grab your order even if you can see its ready.
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April 2024 by Daniel Gómez
An employee laughing too much in the living room.People wait amazed at the delay and laughter.
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March 2024 by Andrew Kishlock
Very slow service. Even though I preordered online still had a five minute wait after I got here. Black coffee and pup cups. I was the only one here and it was 9 pm on a weeknight. This Dunkin is like this any time of the day. I go to the one on Bloomingdale and it’s instant. Fishhawk- expect to wait for no apparent reason.
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March 2024 by Delaney Carpenter
Every single time we go here we always wait 30 minutes for melty subpar coffee and not great
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February 2024 by Craig
Twice I’ve been there to get a BR Banana Split and both times they have been out of bananas. They said only the manager can open the droor to get cash to buy bananas at the store next door. Apparently the manger doesn’t want them to sell product or doesn’t know got to keep materials in stock.
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February 2024 by Ty J.
The service at this location is not the best! A mobile order was placed on the app. When I went to pickup the order they were unable to locate it in the system. I showed them the proof of purchase, the time it was placed, and the order number. They still did not want to resolve the issue. On the app it also showed gaining points from the order. Truly disappointed on how they chose to handle this situation.
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November 2023 by Meagan Scarberry
My coffee was made wrong so I simply asked for it to be remade was always to pull to second window where it was made wrong again so I go inside and they refuse to remake it despite me having a receipt What my coffee should have
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November 2023 by Renee B
No chai for the free offer, because of course, and a stale tortilla used on my one wrap, which fell apart in the wrapper. No please or thank you, and she even handed me my receipt with an
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November 2023 by Michelle
The strawberry blonde with curly hair is beyond rude and should definitely not be working in customer service. I ordered 2 large sweet teas, got one given to me and then got barked at by the rude girl and was told to pull up to the next window, Where I have been sitting for the past 12 minutes waiting on a sweet tea. I have tried to wave down employees to get my money back to no avail. There is a serious leadership problem at this location, the teens behind the counter I am walking around aimlessly, like chickens with their heads, cut off, not knowing what to do, the curly headed strawberry. Blonde is insultingly rude. Y’all need to do much better. I have never had such an awful experience as I did this morning
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November 2023 by Adam Bennett
This has to be the worst Dunkin in America. It's the slowest thing I've ever seen. They all stand around lost with their heads in the clouds. Store needs massively overhauled.
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July 2023 by Victoria Brissette
Latte made exactly as ordered (rarely acquired at other locations) and large variety of donuts. Cheerful, welcoming, and patient staff. Quick service. Spacious and clean seating. Not crowded.
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July 2023 by Amanda Deck
If you get told to go to the second window, they’ll forget about you and make you wait 10 minutes until someone comes and asks you what you had.
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June 2023 by Sara Lustig
Terrible experience at Dunkin’ Donuts in fish hawk. 10 cars pass by, told us to pull up to second window to wait for two small coffees. I had to go inside and They threw them away, then manager told us we needed to work in fast food and lied to us after an employee already told us what happened. Terrible experience. Melinda the manager was horrible! Needs retraining. @dunkindonuts good bye dunkin. Hello Starbucks.
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June 2023 by Nelson Veras
Service is extremely slow and the server doesn’t seem to care. Also, they never have anything on the menu. Always running out of most of the stuff.
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June 2023 by Jose Lopez
went there and asked for 12 wraps they instead of individually wrapped em they put 3 in bag ,didn't even get napkins
