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July 2023 by Greg D.
I frequent Publix for my grocery shopping and can testify that it usually stocks almost everything I need. The store offers a broad variety of products and the excellent customer service, particularly in the deli, hot foods, and bakery departments, is commendable. Staff in these departments are always ready to go the extra mile to ensure customer satisfaction.However, I do find that stock levels can be inconsistent at times. On more than one occasion, I have found specific items I needed to be unavailable. I would love to see an improvement in this area as it can be a bit frustrating when this happens. Another area that could use some enhancement is the presentation of the hot food case. While the food quality is satisfactory, the presentation doesn't always do justice to the quality of the products and could be more appealing.Despite these points, I continue to shop at Publix because of the convenience it provides and the exemplary customer service. With some slight improvements, I believe Publix could go from being a good store to a great one. I rate it 4.0 out of 5 stars.
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February 2023 by Scarlett J.
This Publix is on my naughty list right now especially the bakery, they have disappointed me. I will now going to the bloomingdale Publix.
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November 2022 by Daniela Rojas
I got my herbs medicine from dr ogbekhilu herbal clinic and it was superb, In less than 10 mins from completing my online order for herbal herpes medicine, I received a call as part of the free consultation. Dr ogbekhilu was thorough and informative. then followed through on my order, very attentively. Super efficient and the whole experience was wonderful. To crown it all, the herbal remedy worked just exactly as I was told and my doctor had already confirmed that the result came out negative. For inquiries on any health related issues, send a direct message to then via ? Email:
[email protected]
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November 2022 by Matt Byers
Super helpful staff that showed me right where what I needed could be found and were knowledgeable of the wine selections in the main store to make my trip easy.
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June 2022 by Noel Hernandez
get place good place for lunch
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November 2021 by Lazaro Ibarra
awesome place. I enjoy going to publix a lot. everyone is nice.
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August 2021 by Ivy
Jonathan R was working when I came in and he was amazing since the moment I walked in!
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July 2021 by Sophia V.
Good place. I like that a lot of the workers are teens it's nice to see them work hard. They often don't help though. This Publix is always very clean, organized, and the shelves are most of the time stocked. Lines are average and I can get through quickly. It is very convenient it's next to all other stores, the school, and the neighborhoods.
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February 2021 by Mihir D.
So I tried again to place an order for wings ... Yes wings nothing special and thought like a moron maybe they finally got their s*** together ... Nope ... But this time their store manager Jim Vinson wants to give me an explanation to why it's screwed up. Cause I honestly want to hear an explanation on why you can't seem to get the most basic s*** right. I'm telling you exactly what I want how I want it and if you can't do it fucken say it's not a request we can fill. Seriously how hard is it to be truthful and take ownership. And I told him how come no other publix seems to f*** it up but this one... Well they have more fryers cause they sell more chicken ... I fucken wonder why ... Maybe cause they don't f*** up ppls orders constantly???
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December 2020 by David Mcpherson
Nice little store extremely friendly and helpful
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August 2020 by Shernea D.
I'd like this location... I don't usually have any issues or problems. It is convenient and the things that I buy there are usually very fresh. Especially the sliced cake and other bakery items.There is usually no line or any other type of deterrent. I get what I need to get and get out and head back to the house...
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May 2020 by Chris Herring
kind, clean and very courteous
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February 2020 by Santiago Alvarez
Great service
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February 2020 by Mario Vincenzini
Sparkling
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January 2020 by Ron F.
Let us start off by saying Publix has always been our go to supermarket for years beginning in south Florida while living there since 1967 and now in Georgia at our home outside of Canton Ga..The Riverstone Store with Don as the Store Manger cannot be beat for customer service, cleanliness and always stocked without fail. He is always on top of everything! We have a second home in Lithia FishHawk Florida. We have shopped at this store since they opened. Without FAIL they are the worst at customer service , poorly stocked shelves and product freshness. The DELI has had problems continually for over 5 years and they just cannot get it right even after multiple people including neighbors complaining to corporate management. Facts: just last week.. 3 times we went to the store all three times at 5 PM there were NO chickens, wings anything in the case to be purchased. One time on Playoff Sunday we went in and saw the Deli Mgr who was stocking the cheese counter. We asked about the chickens and she had NO idea they were empty. When she checked it would be another 40 minutes before any chickens would be in the case. Next we stopped by to get two dozen roses and a cake for someones birthday. The cake was previously frozen. We asked for a happy birthday saying which they placed on the cake. When we got it home after 2 hours of it thawing out... the entire frosting fell off and it tasted stale ! The same week we ordered $40.00 in assorted lunch meats. The deli items were to be ready at 11:45 AM. When we went in and did other shopping we checked at the case and nothing? We asked and they came back and told us they had LOST our order. Its one thing after another at this store and we could go on for a long time about all our bad dealings at THIS PUBLIX including another special order birthday cake and food order mixup. This is definitely a hiring and training issue at THIS STORE. Nothing but excuses and apologizes from management. Yes they have built and remodeled 2 other stores but they are several miles away from Fish Hawk where we live.. Sad this one has so much potential and I am shocked Publix allows this poor service to continue from this store! Update: we needed about$40.00 in lunch meat this week. We ordered it on line and was told it would be ready at a certain time. Fast forward, we arrived, it wasnt ready and they had not even begun to cut the lunch meat. Shopped for other items..Spoke with Deli Mgr only to have more excuses.. also told Store Mgr who rectified it but lost money on sale! How about this FIRE Deli Mgr, and retrain all Deli help! When will this POOR CUSTOMER SERVICE STOP AT THIS STORE!
