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March 2024 by Kevin Koch
Ryan is one of the best customer service people I have ever encountered! He was incredibly helpful, patient & knowledgeable. He represents AT&T very well!
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March 2024 by Jen Adams
It was okay, didn't get my issue resolved. The young man helping me only offered up the answer to my issue by resetting my phone to the level right before factory reset.But I will say, because he mentioned "factory" it lead me down the rabbit hole of "what could go wrong with my phone" ? And I'm starting to think that it's a Samsung manufacturing issue maybe :-(no factory warranty but at&t still has me making monthly payments on a phone that can call out, receive calls but can't forward them nor can I have a voicemail :-(And 5G makes it to where my phone doesn't work at all :-(It's a note 20 so what's the deal ???Also new development, the at&t app doesn't work and a lot of my other apps are starting to drop off and not work as well, so... Idk
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March 2024 by Paul Arrendale
Had a great experience. Sam and Ryan were very helpful and knowledgeable with assisting me.
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March 2024 by Maria Cienega
Great place! There was a national outage and a lot of people were at the store. LET me tell you the manager Samantha handled it like a BOSS. She was answering questions left and right. She also helped us update our numbers as well. Thank you so much Samantha.
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March 2024 by Cristy Howard
They are super nice here. Ryan is 5+ stars very help helpful and kind would recommend going here for phone service
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February 2024 by Angela Gardner
They are always helpful. Always greeting you as soon as you walk in. Just like family
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February 2024 by Gene Somerset
The folks at the live oak AT&T are the best, always willing to go the extra mile to help, thank you for your patience and always finding the solution to my problems
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January 2024 by Yolanda Pride
I went looking for a phone case and even though she didn't have one she gave great customer service.
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December 2023 by Patrick Thomas
Worked with Ryan and he was very helpful and friendly. Will definitely be back to this store.
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October 2023 by Jeff Hargett
Ryan was phenomenal. Spent waaayyy too much time working with online and alternate sources to setup my new phone. Ryan and the team at Live Oak took care of me with 5 star service. Thank you.☺️
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October 2023 by Paula Harris
We were greated with wonderful service both Ryan, Chase and Samantha have been a great help with providing information, flexibility and we look forward to working with them in the future.
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September 2023 by Marie Woody
My old phone DIED… but Randi and Ryan was AMAZING very polite and PROFESSIONAL. They made the experience pretty painless . My old phone wouldn’t hold a charge so I had to come back the day and team Samantha came in for the finish. I’m very pleased with the RESULTS.
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September 2023 by Grace Baisden
I just want to give a GREAT review to the AWESOME ladies SAM and RANDI!!! They both are VERY helpful, VERY knowledgeable, and very professional ? ? I will continue to do business here bc of them!!
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August 2023 by Rick James
Ryan is a big help with getting us our new phones activated. Knowledgeable, friendly it was a great experience in the store.
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August 2023 by Faith Crump
Randi did so great she helped us with everything we needed in a bad situation, great customer service almost like close friend. Everyone helped out great
