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March 2024 by Lauri Pittman
If it was possible I'd give them less then 1 star.. Absolutely worse wireless phone company to deal with their business skills and rules for doing business needs ALOT of improvement..
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December 2023 by maggie2391
Went to the the cricket office in live oak the customer representative was very rude and didn't seem to know what she was talking about and seemed very unaware of what an esim was and how to activate it on my phone
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September 2023 by Sharen
The service is not good and the employees there are racist and do not do there job this should be dealt with.
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August 2023 by Armando Boucourt
The costumer service in this office is horrible, from the simplest employee to the manager. The company pays for the employee's telephone service but he does not use it to offer customer service. We needed drive 22 miles just to know that the store don't have internet but the employee hangout my call just arguing that the phone that appear on Google as a store number is her personal phone. HORRIBLE and RUDE SERVICE.
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July 2023 by Ms Juliana
Came in with a white screen. Had my clear folder with the important life documents (bc ssc, ID). I set it down while she tried see what she could do for a phone.. then Marybell (spelling) came thro in a clutch and helped me fix phone. I set my folder down and then looked at other phones. I've asked them to simply check the cameras... they haven't checked the camera for me over week later.. nor really helped me figure out where I set it down, who picked it up or if I did leave with it.. thing is I have been recovering from four panic attacks in a two day span. We had just been rained out and I'm seeking help finding this clear folder. Asked if I could make a flyer with a reward yet.. again no help.. I'm greatfull Marybell helped but now I'm quite disappointed in myself and livid that this cricket refuses to help in a timely manner. These are documents that are life altering and quite deviating at the same time.. please please if you found a clear medium/small plastic file folder, turn it into the police. I've already made a police report
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July 2022 by Lori Wooten
They were thorough. Great customer service ?
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September 2021 by Betty Long
Scared of that these reviews are terrible. Sorry I won't be going there
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August 2021 by Audeli Sorato
They lie and steal money from people. Do not go here unless you would like to be be ripped off bad. Both girls working here are fraudulent people. ASK FOR YOUR RECEIPT!
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July 2021 by Diane Dykes
Miss Adriana was such a good help! She got my number switched over to cricket with no problems and she provided such a great attitude and also got all my contacts and pictures and al my applications switched! I also didn't know the password to my Gmail and iCloud account and she got all the fixed for me as well! Very Satisficed with how she helped me today and would definitely go back and work with her :)
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June 2021 by Nett Johnson
Please do not go here. They only cater to certain people. They over charge you. Bad customer service
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January 2021 by Ángela Candelaria
Kyra helped us out with a new phone, very reasonable price and great customer service. Much better than my previous provider
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December 2020 by Efra Martinez
The best service i received. Mayra helped me set up my personal accounts and was patient with me the whole time. What an amazing team!
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December 2020 by Dennis Carver
This store has the BEST deals in town. Kyra went above and beyond assisting my family. Thank You to her
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November 2020 by Anastacio Martinez
Very good service, Maribel was very good at explaining the plan & phone features so I could stay in contact with my family in Mexico. 10/10 would reccomend
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November 2020 by Hector Mizrahi
Kyra helped me get my new Samsung A51 and I could not be happier. They have a large phone selection and very knowledgeable staff that goes above and beyond. Very satisfied with my service
