-
August 2023 by Jo Henderson
Bought a fuel pump that had a crack in it but didnt k ow, called 4 minutes before they closed and they wouldnt answer.. was ringing for several minutes ut they was too lazy just to answer to order me another pump for morning shipments
-
July 2023 by Debbie Sheppard
I was greeted by the parts technician He was very knowledgeable and efficient. thank you for your help. Always DEB ?
-
June 2023 by constance hunter
The employee was very nice cooperative knowledgeable excellent service. Did not upsale or buy a part that I did not need. Kudos! Will be back.
-
June 2023 by Belinda Fries
The manager who helped me was really nice, very knowledgeable. Loved that he was willing to share his knowledge.
-
May 2023 by Mot Shasek
I sent my wife in to pick up a specialty tool, she made the mistake of asking for help from the Chris Stapleton look alike guy behind the counter. After getting no where with the guy another employee helped her. I avoid this guy and have even went to another store where the employees are helpful
-
April 2023 by James Cribbs
Sales staff are awesome, company needs to fix the in store computer software
-
March 2023 by John Burley
I stopped in this morning with a weak car battery that needed to be checked out. The manager immediately helped me by testing the battery and confirming that it was out of tolerance, not surprising since it's five years old. He confirmed the had some in stock to replace it and answered my questions about the options in an easy to understand way and then installed th replacement for me. Thank you!
-
March 2023 by Lucille Knaus
The mechanic was awesome. He explained that I should call Nissan to see if my truck had any recalls.
-
March 2023 by Christina Eder
Only took 2 separate trips to get an employee who knew the exact part I needed.
-
February 2023 by Ashley Ogles
Usually I love this store but yesterday I got a whole new side of O’RileyI called your store located at 826 Ohio Ave S, Live Oak, FL 32064 yesterday pertaining a part I just recently bought a few months back and asked for the warranty status (which is still within it 1 year warranty) & according to the man I spoke too: because of the way ‘I worded my question’ he became very rude and unprofessional throughout 99% of the conversation all the way to the point I felt like he was denying me my replacement part so I bluntly said ‘then I’ll ask for my money back’ witch then he said “if your gonna talk like that then I will refuse to serve you if you come in.”The way he spoke to me was uncalled for, no matter how I posed a question, period. I didn’t deserve to be treated like I’m less than because I’m a woman or otherwise. I found this conversation to be very discriminating, rude, unprofessional and unflattering to the O’Riley brand. I suggest you re-train your staff at this location so this kind of incident doesn’t happen again.
-
February 2023 by Lesley Fry, M.Ed, NBCT
I went with my 80 year old mother to O'Reilly Auto Parts to get her battery checked. The staff were so nice and accommodating. Michael not only checked her battery, but installed her new battery as well. The manager fussed a bit because the staff are not supposed to take out batteries, but they were empathic to the needs of an 80 year old lady and her daughter. Thank you again for small town service in this crazy mixed up world we live in!
-
November 2022 by Tim Douglas
Service isn't the best most of the time. They don't really want to help you though out the store. They just help from the counter
-
October 2022 by Jimmy Alexander
Needed a battery replaced the guy said his system flagged it as a difficult install it’s a gmc 2500 and he wouldn’t even look at it! Clearly not a difficult install! Poor customer service.
-
October 2022 by Mariena Chandler
They have a good variety of car detailing supplies & the staff are nice. The manager even put my new battery in my car.
-
September 2022 by Leslie Mills
My stranded experience with car trouble was saved by Jason! He's the absolute BEST! THANKS GUYS!!
