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February 2024 by Amber Harper
Absolutely atrocious. Attempted to call on numerous occasions, today included, to make sure they would be open, and of course no one answers the phone. Hell it doesn't even ring, it goes straight to voicemail. Absolutely horrible
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November 2023 by Edward Algreen
Great experience with both technicians that helped me. However, I arrived there in the dark, at 7 am, and was shocked to find no lights in the parking lot nor the path leading up to the business. This is truly a security risk that should be looked into by management.
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August 2023 by Christian Parnell
Went for glucose test, used the kiosk and was seen quickly. Candice was awesome!!
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June 2023 by MANDY SMITH-CORBETT
Do not come without an appointment. A one person staff does not make any sense when there is only one lab in town.
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May 2023 by Jasmine Hillhouse
the woman wouldn’t let me go back to the bathroom to finish the drug test bc she was going to lunch and told me to wait until she gets back. asked another woman if i could go to the bathroom and she said no bc the other woman has all my paper work. gotta have paperwork to pee in a cup?!?!
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March 2023 by Courtney Fox
The lady was very rude at this location . I rescheduled my appointment with a different diagnostics, and they was very nice and helpful.
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February 2023 by Karen Marterella
I went today for lab work. I had an EXCELLENT experience. I made an appointment on line. I received reminder messages as well as clear instructions for what to do (including to arrive 10 minutes prior to my appointment). I used the kiosk when I arrived to let them know I was there. I barely waited and had a fantastic, friendly experience with Candice. Highly recommend! And, I’m from out of state.
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February 2023 by Danielle S.
I would give no stars if able. I received the WORST treatment here. The staff are rude, & argumentative. I was sent here by my company as a healthcare professional to receive pre employment lab work. As a healthcare professional myself I am appalled by the blatant disrespect I received & I would NEVER speak to a patient the way I was spoke to here. I will be informing my company of this and advising against using Quest in the future. I highly suggest the company address the severe need for re-education on proper communication & respect that is owed to all patients. Though I personally will never set a foot inside one of their facilities again.
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January 2023 by Jacob Grantham
I made an appointment online. Showed up 5 minutes early. 20 minutes past my apt time, and them taking back 3 others who walked in after me, I inquired as to when they were going to be able to see me.. She was very rude, loud,, and quick to tell me "You will be seen when your name is called." So I sat for another 10 minutes until my name was called and 2 additional people were seen before me. Poor customer service.
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August 2022 by Edward Gordon
Always very fast with or without an appointment. I try and show early, masking is asked. Clean facility skilled techs . Quest portal is very handy
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February 2022 by Tal B
Lady at the front desk with glasses was very rude as soon as I walked in. She said we couldn’t get any service because we had to make an appointment and I asked if I could make an appointment since I was there and without me finishing cutting me off she said they couldn’t see me because I didn’t have an appointment which again I repeated myself asking if I could make an appointment there and she just handed me a card. Don’t come here.
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February 2022 by Stan Lane
I have always had issues with veins that roll and its very painful..went in today and asked if they could do a baby needle and butterfly...didn't feel a thing not even a pinch..Ruby was great and I appreciate her professionalism and kindness
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May 2021 by Christine Caracappa
Just want to talk to a person to make an appointment. The computer sucks, cant make an app
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January 2021 by Sheri Crews
Google maps takes to the completely wrong address. Not in the best location at all really could use a lot of updating in the facility. Not the cleanest.
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January 2021 by Jan Doorman
Shut them down!Covid breeding groundDescribing run
