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March 2024 by WhistleBlower Florida
Josh was absolutely incredible and super helpful with getting my new phone. I had been debating on getting a new phone for a few months and dreaded the process but Josh made it seamless and so simple! Thank you Josh for everything, I appreciate your help and will definitely be back to see you for future needs!
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March 2024 by Bridget Paul
Brett Warner & Devin McDonald are the best they made sure they got my phone right even though have of my screen was working.they didn’t give up with getting all my stuff transferred to my other phone
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March 2024 by Melissa McCook
Lance was a big help with helping my husband setup his phone and recovered all his phone. He was very patient with both of us, we’re not super Tech Savvy. The whole store is amazing, professional and we love our experience there. Thanks Lance and the crew from yesterday we love your service.
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March 2024 by Dean Herron
I bought a tablet and phone last week from a salesman and got a great deal. I wasn't able to setup the tablet but when I went back Lance Liverman assisted me. Great guy and made it easy for me to understand. He even helped me setup my Netflix account and e planned and made t GG ings easy. Commendable young man and very respectful. Values are being lost nowadays but Lance holds those values.
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March 2024 by Renee Macklim
Joseph t was very awesome
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February 2024 by Bill Roberts
Nate was very knowledgeable. He helped me understand my plan very easily. I would recommend stopping in if you have any questions regarding your account.
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February 2024 by Sandra Mcduffie
Luis was a great customer service and was excellent in his work on getting me back up and running. Great service
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February 2024 by Greg Henderson
Not the biggest fan of getting a new cell, but Ryan W. Made the experience as quick and painless as I can remember.
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February 2024 by Nancy Smith
Pinky Thomasson very informative
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February 2024 by Daniel Cloud
Ryan was great to work with! Got all we needed done and found the best devices and promos for us. A+
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February 2024 by Colby Guillery
Had a great experience with Luis very professional knows his job very well the whole process took no time definitely recommend
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February 2024 by Kim Boatright
So today my husband and I went into the Verizon store to get him a new iPhone since he’s been putting off upgrading his iPhone 8. Evan made it a smooth sailing process and we were in and out in under 45 minutes. Thank you Evan and the team at Verizon for making this a seamless process!
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February 2024 by Pat
Thank you to Evan here at Verizon for helping me set up my auto pay discount. I have been having trouble set up my autopay online and he was able to actually reset my account pin and get me fixed up. Thank you ,Evan for an enjoyable experience.
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February 2024 by Katrell Howard
I went to Verizon in Live Oak and purchased a S24 and tablet on Monday. I got home and there was absolutely no service. I called customer service and they directed me to go back to the store. I was LIVID to say the least. I called this morning and spoke with Jacob he listened and attempted to help. I was told that I needed to come in. I came in and was assisted by Rance. He was attentive, empathetic, and very knowledgeable. He made no excuses and apologized for the inconvenience. Rance is absolutely the embodiment of stellar customer service. He even found the time to plug in cameos of some accessories that would enhance my new device. Rance you have a new customer. Great job Verizon Rance and Jacob are genuine assets.
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February 2024 by Jeanne Reichart
Rance was really great in getting my sister and I new phones!!