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January 2024 by Kayla Carlos
Kim Jorgensen helped me at Addition. She was great! Really talked me through things and made it all make sense. She was great and I’m glad she were there to help me out!!
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January 2024 by Alan Long
My wife and I went in to update our account information and open a new account. Andres P. was very helpful and informative. Andres answered all of our questions and updated everything that we needed. He provided us with excellent customer service and I highly recommend speaking with him when you are in Addition Financial, Longwood Branch.
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December 2023 by Tammie Manbeck
Kim has been helping me with setting up new accounts and figuring out the best ways for me to handle my money. I enjoy working with her and love that she knows my name when I walk through the door. I have been with the Credit Union since the early 80's and you never cease to provide top notch service. I was thrilled when that branch opened and even more so when I got to work with Kim.
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December 2023 by Eddie Hendrix
Jeremy Swan greeted me with a smile once I entered the bank and helped me promptly with my transaction. His smile and positive attitude was just what I needed this morning. I was feeling down because a friend on mine son had overdosed on drugs at home and she found him unconscious. Thanks to God they were able to save him. You see God knows I needed a positive moment in my life at that moment. Thank you Jeremy for being that angel today!????
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December 2023 by Donna Sloan
Stopped by to open an account for my mom. While there, Jeremy Swan educated me on more lucrative options for my own accounts. He was very personable and knowledgeable about current rates and investments. I was very appreciative and satisfied.
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December 2023 by Kelly Daniels
My wife and I went to the Longwood branch with several things we needed to take care of. Kim J. was able to address everything we needed and took time to explain all of our options. We were never pressured or hurried. Thank you!
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December 2023 by Debbie Parks
Andres and Jeremy did an exceptional job with the issue that we came in to take care of. Thanks for a pleasant experience.
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November 2023 by karen rifkin
I had a problem with overdraft fees that should not have been charged. While the customer service employees blew off my concern, when I told Andres Penagos at the Longwood branch what happened, he offered to call them and get the fees returned. He was very patient and diligent in helping me, unlike the Lake Mary customer service office; terrible service from them but fabulous customer service from Andres. You need more caring team members like Andres. Thanks again, Sir. You were great in taking your job seriously and caring for the customers.
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November 2023 by Sammy Fry
Kim Jorgensen did an awesome job helping us with all our accounts. She was friendly and helpful. Thank you!
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October 2023 by Priscilla Colon
Thank you Kim for being efficient in helping me with my accounts and helping my money grow. Your costumer service is excellent and you don’t miss a beat.
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October 2023 by Alice Henderson
Jeremy was a great help. He listened to my issues. He spoke to me professionally and kindly. He took care of what was needed. This location is a little hidden gem!
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September 2023 by Lisa Wright
I love Addition and Tiaira was so sweet and helpful. I had someone try to use my debit card and she quickly got me a new one. I then went back to her and got a new credit card. She is very helpful and informative and answered all my questions.
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August 2023 by Elizabeth DiMauro
Kim helped us today get some items notarized and she was super friendly and helpful. The staff knows us by name, and they always seem genuinely happy to help us.
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July 2023 by Madeline Gutierrez-Thompson
I met with Jeremy Swan at the Longwood branch location to set up new accounts with Addition Financial. Jeremy was very thorough in explaining all the information regarding the different accounts and benefits. He took the time to answer all my questions and concerns. Jeremy made the experience of opening an account a pleasant experience.
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July 2023 by Edd Sinnett
Tnx. to Mr. Swan, everything You'd want or ask for help with 'My acct. and situation starting Friday on the phone and follow up today in the Longwood branch, to protect My assets from a PC Hack, that nearly went really BAD !!!My acct. was established with the original bank at this location in the 70'sI think this remedy should be a requirement update, and layer of protection on all accounts. especially in this day and age
