-
July 2024 by javokhir jakhongirov
Sean Shields is one of the best workers. Great customer service ?? keep it up
-
March 2024 by Abigayle Thompson
Barely anybody working at noon on a Thursday... Nine people in line and nobody answering the phone. I wish I could say this was a one-time experience, but it's like this every time I try to use this branch location. The one in Winter Springs by Publix isn't any better. Must be a Chase Bank thing
-
March 2024 by Patricia Carty
Always courteous and helpful.
-
February 2024 by Tyson Foy
I’ve deposited 2 check into my bank account that got held for for a weekAnd these are work checks that I’m waiting an extra week for because of chase terrible service terrible bank
-
August 2023 by DreamyUproar_21
Although I can not review this branch as a regular customer I can describe my experience. I had a somewhat complicated request which involved communication with the main offices. I was very fortunate to work with Liz. She was kind, knowledgeable, and went out of her way to keep me posted on the progress. I am sure that it was because of her that I was able to get everything resolved.
-
July 2023 by MoxyMoxo
Although I can not review this branch as a regular customer I can describe my experience. I had a somewhat complicated request which involved communication with the main offices. I was very fortunate to work with Liz. She was kind, knowledgeable, and went out of her way to keep me posted on the progress. I am sure that it was because of her that I was able to get everything resolved.
-
May 2023 by Janet Bleich
The lady was very pleasant and explained everything to me..Thank you for your patience...
-
September 2022 by Lika Y.
Great customer service! Everything what I needed was done fast and without waiting time .
-
August 2022 by Meredith Ulbrich
I've had their CC for 20 years and I absolutely love it so I decided to open a business checking account for our little side business. I spent two days calling to make an appointment and no one ever answered. The recording said either call back or call corporate so after roughly 20 calls, I tried corporate and even they couldn't get the branch on the line! What a shame! I guess I'll pick a different bank.
-
July 2022 by Karen Dudczak
I had an appointment setup with a banker, unfortunately I didn't remember his name when I set the appt via phone. It was to open my daughter's teen checking account. When I walked in, a man greeted me in an empty lobby. The banker asked do you have an appointment with -- and mentioned a name I didn't know. I said Yes I think so I don't know his name but my name is Karen and it's to open my daughters account appointment at 10am. He proceeded to tell me that I am sorry the person who you initially had the appointment with called out. Can you come next week to open the account? I stated no one called me to tell me he cancelled my appt. I made the whole trip here on a Saturday and I would like to open the account today. He said I can't. I am the only banker here and I have appointments all day you need to come next week. When I told him I have 5 kids and this whole appointment was made by me days prior and you didnt call me. He proceeded to say he was too busy to service me and that I would need to come back. When i looked around the branch at 10am this time I said is your appointment here? Can you service me if they don't show up? He stated no I would need to come back. He didn't bother to help ,Also, it might be beneficial when the branch is not busy for the tellers and staff to answer the phone to help guests. It automatically goes to VM and says leave a message for no one to return your call.
-
July 2022 by Kayla
They can't seem to answer the phone.
-
April 2022 by Eva H
Please close this location and give us a real branch with real service. ATM never works. Horrible location and access points. We have to go to neighboring cities to get a decent branch. That’s ridiculous. I can’t count the amount of times I drive further just to skip having to deal with this branch.
-
January 2022 by Jordan Green
They don't answer the phone just like every chase location bank that you call!
-
December 2021 by Douglas Thomas
This Longwood branch has no value of their customers. They don’t even have a public restroom for the convenience of them hire clients and when asked why, I received a rude response being told by the employee that “ if you need a bathroom you can go next door to Winn Dixie”
-
December 2021 by Mel Alicea
Rude & did not listen to me. Sorta felt rush & not valued as a new customer
