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April 2024 by Jan R.
They damaged the vehicle during the towing process and refused to admit doing so. "If you can't prove the vehicle wasn't damaged before being towed there's nothing we can do." ????? The vehicle wasn't damaged before being loaded onto the truck and then was found damaged upon pick up. If anyone needs to prove the vehicle was damaged before being loaded it's y'all.
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March 2024 by Spigot Of Pudding
Got me my parking spot back ?
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March 2024 by N P (Nay)
3 hour wait seriously the worst
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February 2024 by CK Downs
Nicest experience I have ever had at A Tow company. I hate that I didn’t get the two workers names. It was a man and a woman - exceptional service! And very funny
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February 2024 by Carmen Moler
My vehicle broke down yesterday at the worst possible time with my disabled son with me in the vehicle. Of course, I was very concerned and overly stressed. I contacted Geico and was referred to courtesy towing and they sent out Mike Chambers. Mike could not have been kinder and more caring and just helped me feel like the stress just rolled right off my shoulders. With the extra unexpected issue of having my son, breaking down is never easy. But Mike made me feel comfortable and safe and completely at ease. I am very grateful to him and to his company. They will be the first person that I call when I am in need again. And I will definitely refer anyone I know to them and ask them to ask for Mike. ? He made the experience go from miserable to not just tolerable, but understandable and that’s so important these days. Care and kindness goes such a long way. I could not be more appreciative. Thank you again, Mike .
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February 2024 by Mary Chambers
Today I had my Subaru towed from Winter Park through insurance emergency roadside assistance. The operator John communicated every step of the way and even worked patiently through a given pickup location error. He delivered our car damage free to the prescribed location and dropped it exactly where we wanted it. Top notch service!!
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January 2024 by jack odd
Excellent quick service with professional people like Mike C.
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December 2023 by spinfrog
I really dislike how all these services toutinely lie. Gave me estimated time of arrival of 60 minutes. After 60 minutes, told me 30 more. After 30 minutes, got mad at me for checking again and basically told me they'll get there whenever. If they had been HONEST, I could have gotten some food in me instead of sitting in hot Florida sun for two hours, feeling faint. Just provide clear honest information instead of endlessly lying, is that too much to ask for? :(
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November 2023 by Valerie Albu
My car got into an accident last week and I had to get it towed. Given that I'm still in college and all my family is in south florida, it was hard to see who to trust during such a difficult time. I'm so happy I got my car towed with this company becuase the people here are truely wonderful. The custumer service was the best, especially on the weekends :). Even the tow truck guy ! 10/10Service: Car towing
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November 2023 by Brandon Brignoni
If I release the car to you guys, why do I still have to pay over $200 after the matter, I would have been giving you a car, makes no sense to me. Scummy scammy people, glad I was able to get it away from you people so you wouldn’t charge me for my other arm and leg ($500), especially at the most difficult time of my life. Just know if you have any business with these people, you will be paying top dollar for anything they do.Service: Car towing
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November 2023 by Patrice Washington
My car got tow from my apartment. I called this towing company and ask they told me that I was in the wrong parking spot. I found out on my lease that I was park on the correct spot. I asked where my car was. I was told my car was in winter park. I took a Uber. Called them to ask their location and was told my location was in longwood. I got my car which was 125. Spent extra 25 for the inconvenience for being told my car was at wrong location. I get home look at my lease and saw that I was park in the correct parking spot. My car was tow illegally. Do not come here for any towing services and I will be taking legal action.Service: Car towing
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October 2023 by christina Simmons
I would give zero stars if I could. Calls roadside assistance for a flat tire the Tow Truck Driver rips of my back bumper during a tow on August 10, 2023 and I STILL haven’t been contacted about the repairs that I was promised. Extremely Unprofessional. Avoid at all costs if you don’t want additional damage done to your vehicle.Service: Car towing
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October 2023 by Clarissa Standingbear
Vicki was so nice and helpful. Thank you.
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October 2023 by Jeremy Hernandez
Claim safe towing but fail to adhere to basic stop signs and roundabouts. This is the 2nd time this tow truck and the same driver has nearly caused an accident.Probably don't want your car also damaged due to negligent driving.
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October 2023 by steve lovett
In time , great service
