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January 2024 by Devin K
I have taken my 2016 ****** WRX STI to *** and Mattea at Higher Ground and I am blown away by their level of expertise every single time. When I need something done on my car, no matter how big or small, I will get text updates with a picture, or even videos, so that I have no question of the quality work that is being done to my car. I will always bring my ****** to them!! They are also some of the friendliest people I have ever met! So, whether you need regular maintenance or a complete engine and transmission swap to make a bad to the bone ******, HIGHER GROUND IS YOUR PLACE! Thank You Higher Ground ! I am so glad I dont have to worry about being taken advantage of by a car mechanic ever again
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December 2023 by Nannette Sweet
Higher Ground is the best experience I've ever had at a car repair shop. Their knowledge, expertise and honesty are above and beyond anywhere I've ever been. They have saved me money several times. Most recently by telling me my dieing battery was still under warranty by Subaru. I got it replaced free. I love these guys!
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August 2023 by Ashley Stuart
Normally performance shops make me nervous, but upon walking into Higher Ground, I felt right at home. Ken and Mattea are very kind and passionate about what they do. I immediately knew my subaru STi was in good hands. They are honest mechanics who know what they are doing. I would go back in a heart beat!! I highly recommend this performance shop. Hands down the best of the best!
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July 2023 by Billaal Sykes
Absolutely so glad I was referred to this shop. Ken and Mattea are not only amazing people but do amazing work and their pricing is fair. I don’t know where my Baja would be without them!Services: Auto body & trim repair
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May 2023 by Jessie Nong
Brought my car to Higher Ground a couple times and always had a great experience. They do AMAZING work and have honest pricing. I would reccomend this shop to all my Subaru friends. Higher Ground never disappoints.Service: General repairs & maintenance
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May 2023 by Sheepy Caroline
This is some of the best service I've had for my Subaru. Owning a Subaru it's hard to find a place that'll work on it AND be affordable, and you might as well rule out good customer service. Not here though, affordable quick repairs with AMAZING service, safe to say this place will be my Impreza's new "primary doctor".Service: General repairs & maintenance
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April 2023 by Shamu Bod
TERRIBLE!!! Terrible that it took me so long to take my car to Higher Ground. Why didn't I do this sooner!!Made an appt and Ken quickly diagnosed the problem 'clicking and clanking', this after 'another' mechanic had claimed to fix it and another shop told me everything looked fine!Estimates were fair and the car was worked on in short order. Ken and Mattea were both great and communicated well throughout the process.I shall be back!Service: Steering & suspension repair
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April 2023 by C.J. Cameron
Well worth the trip down from Jacksonville to have some upgrades done and enjoy some good conversation. Ken and Mattea are great. shared some thoughts and ideas about future projects. Will definitely be back in the future.Service: Transmission
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April 2023 by Kevin Ross
Brought in my 2007 WRX while home for a week, Ken and Mattea recommended what I should replace/repair. They got it done in a very timely manner and I drove the car 800miles back home a couple days later with absolutely ZERO issues!!Every time I’m back in Florida I’ll be making sure to go to them for anything my Subaru needs!!Services: Auto engine tuning
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April 2023 by Carl Nielsen
I am beyond happy with the service received at Higher Ground. Ken and Mattea are two of the nicest people you will ever meet, and it is abundantly clear that they love Subarus and treat every customer car as their own. I’ve had my WRX for five years now and the turbo needed some maintenance with some other odds and ends. Ken not only took care of the requested items, but also took the liberty of going above and beyond and fixing some other small issues he ran across when working on the car. Not only that, but I got live video explanations of everything along the way in real-time. Just an unfathomable level of service in today’s day and age. I cannot recommend this place enough, and I’m excited to use them again for my upcoming projects. THANKS KEN AND MATTEA, YOU ROCK!!Services: Exhaust
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March 2023 by Chris Kelley
If you own a Subaru and need service on it please visit Ken and Mattea instead of going to the dealership. Any issues I’ve had on my Crosstrek they have been able to professionally resolve at a reasonable price. They have earned a customer for life!Services: Brakes
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March 2023 by Keith Keller
Awesome team of passionate people. Ken and Mattea are not just mechanics but competitive drivers with a ton of passion. The team worked on my 99 Impreza and got her back to proper running order. Higher Ground gives you that peace of mind knowing you’re in good hands with a team that cares. They even went the extra mile and took care of some small parts that had wear.
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March 2023 by Alex Target
I would not recommend higher ground to any Subaru Owner. They got mad when I went o another Subaru shop to diagnose a problem they could not fix. It’s my right as a customer to find an alternative repair when they failed to diagnose my engine codes. The owner basically told me once I went to another shop they would not service my car again as if my car belonged to them. I spent on thousand of dollars trying to diagnose a code that was simply a broken connector, higher ground told me it was everything but the connecter. And when I told them I took the vehicle elsewhere they got mad and told me they would never work on my car again they are good for basic stuff like brakes and things that don’t require and diagnostic . They also fail to give you a proper written estimate before you authorize repairs. They simply bill you at the end whatever they’d like.Service: Engine repair
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March 2023 by Mario Penaherrera
As we all know it’s very hard and scary to trust automotive shops. Glad to say I’ve found that one shop that’s super loyal and honest from the get go. Explained everything to me in details and made me feel very comfortable leaving my vehicle with them for service. I would definitely recommend Higher GroundServices: Exhaust
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March 2023 by Carlos Li Elguera
Ken and Mattea (the shop owners) are great mechanics and outstanding individuals. They worked on my car to get it ready for rallycross and they gave me their time and advice that got me into rallycross. Thank you for the service and for such an amazing experience!
