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November 2023 by Channeling Love By P.
The gym itself is great. It’s clean and everything works. The reason for the 2 stars is the staff. Super pushy, extremely nosy and the personal trainer was more interested in flirting and belittling than actually training. That’s unprofessional! Another thing, learn how to read a room! If someone looks annoyed, they probably are. Stop trying too hard! Stop forcing personal trainers on people too! Some can’t afford it, it’s annoying and makes you want to take your business elsewhere!
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November 2023 by Christina McConnell
Incredible location! Used to drive out of my way just to come here before I moved closer. Clean, large, new and updated equipment, never unbearably busy, and super friendly staff!! Highly recommend.
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November 2023 by Patricia Rivera
I went to ESPORTA in longwood to help do healthy training during a high risk pregnancy. I was told by the director of fitness that two personal trainers in his gym were certified in pregnancy. I repeated how important that is for me to make sure I am doing exercises that are safe for the baby. he agreed and got me connected with a trainer. I was so excited to join and start my journey to a healthier lifestyle and to be safe. when I met the trainer she was amazing and sweet but she told me she was not certified in training pregnant women. She was just as surprised as I was about the director saying she was certified. When I confronted the director he told me that the trainer is certified to deal with the body and anatomy so it was basically the same thing that he didn’t lie. Then at the end of me telling him off about lying to me, he said that the trainer told him she was certified. Another lie. I am reporting… unacceptable
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September 2023 by Chris Canatsey
Fantastic gym. They’ve been really working hard to help me meet my health goals, the trainers are always so encouraging yet kind and the place is so clean! I only wish they were open longer hours because sometimes it’s hard to fit my workout into the days schedule, but otherwise an amazing stop.Special shout-out to Alberto and his whole training staff, you guys rock!
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September 2023 by DJS
It's a gym. It has a lot of extras and it's well laid out. The people at the counter and the advisors are very friendly and nice. They keep the gym very clean. Someone's constantly walking around and cleaning. They do have a pool, a sauna, and a lot of other things available. Definitely worth the money if you're looking to address your physical/mental health.
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August 2023 by Ana Ore
LA Fitness in longwood is the best one! Staff here is really friendly and helpful. You’ll find all the equipment you need to workout:)Ali was the one who introduced me to the gym and made me feel comfortable.Shout-out to Ashton, he is the best trainer ever. He knows everything about fitness and how to achieve your goals. He is a pro. :) you can definitely trust him:) he is doing group and personal trainings,I’ll definitely recommend him.Also Alberto-the boss! He’ll always check how are you doing and if you need any help:)Best gym ever:)
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August 2023 by yvette delcampo
I have to say that I absolutely love this gym… by far the best customer service and the best personal trainers, I have ever worked with. Shout out to Ali & Alberto!!If you are looking to train with someone who absolutely knows what he is doing and will push you to your max to achieve those results you are looking for, Kahlil is your guy!
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August 2023 by Roneisha Kinsey
Ashton is one of the best personal trainers here he always checking on people making sure they ok and the experience is going well even if he is not training great customer service skills he make coming here worth it
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June 2023 by Rob Casebier
Always clean with an attentive staff. If a machine goes down, they usually have it up and running within a day or two. This is my regular gym for good reason. Keep up the good work!
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June 2023 by John Roberge
This gym is the best gym in the world. My wife and I are world travelers. LA Fitness in Longwood 1792 and 434 is so much fun. Bear and Ali always make everyone feel welcome, and that anything is possible on your fitness journey. I witness Bear and Ali following up with all of the members one on one, making sure there needs are being met. Its just the best gym. Superior in every way. Everyone is so happy at the gym. Most of all its super clean.
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June 2023 by Irene L
I stopped by this week for a tour and got paired up with Johnell. Joining a new gym can be super overwhelming so I was really grateful with how approachable he was. He really took the time to answer all my questions and help me feel comfortable. If you come to this gym, be sure to ask for him. He’s the best!
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June 2023 by Raquel Belanger
I will NEVER go back to this location. Was trying to get my kids signed up for the kids club, and left in tears over the aggression of an employee named Bear. Literally was fighting with me in front of my baby and 7 year old. A manger interjected but he was still going off behind the desk. I decided to just leave at that point because this man was acting wild. The other manager tried to help but I absolutely no longer feel safe as a mother at this location. Went directly to the Lake Mary location and they took wonderful care of me.
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June 2023 by Troy Ather
I’m writing this review for a very kind and hard working Tatiana at LA Fitness. I recently joined the gym and this gym checks all the boxes for an ALL AROUND body workout. Tatiana is always friendly and welcoming to everyone who comes in. She has a bright future ahead of her, and she’s an excellent representative for LA Fitness.I’m writing this review for a lady named Bree. As a businessman for 36 years, you know when somebody works hard. In the short amount of time I have been at the gym, every time I see this lady she is working! I’ve seen her clean the entire gym. As you’re working out, you move throughout the gym, I’ll look over and see, there she is nonstop! It’s great to see people who take pride in their work and recognize the importance of working diligently. I’ve been very impressed with her work ethic, and the kindness she shows towards all the members in the gym. Thank you Bree for setting a great example for all of us.As a new member at LA fitness, I had the pleasure of meeting Ali the manager. What a nice guy, very pleasant takes pride in his work, and always training his people in excellence. Ali is very personable and great with all the members and guest visiting. It’s refreshing to see people who still understand the value of customer service! People talk about customer service, but most people know it’s not what it used to be. I’m thankful that Ali sees the importance that every member is valued and welcomed. Thank you Ali for doing a GREAT job representing LA Fitness Longwood.
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June 2023 by Garrett Stutzman
Started out great. Now it’s a hassle to check in every single day.They store guest information on the PC and refuse to just boop people in. Instead you get high pressure sales tactics to force you to join even though you’re a guest going with someone with a membership. We were sold on the benefit of us not having two memberships, now I get baggered every time I walk in to join.Super disappointed with their new way of doing things.Oh and by the way all of their memberships cost the same total for the year. So don’t sign up for more up front since it doesn’t save you anything throughout the year. They pressure you into signing up for the most expensive option upfront to get their customer acquisition cost back immediately, there are no benefits for the customer.If you want to cancel your membership you need to come back when there is a manager. They change their hours spontaneously throughout the week and aren’t available when you go in. You can’t email them apparently.If you’re looking for a clean gym, come on a Monday because that’s the only day their treadmills aren’t covered in 50 peoples sweat.If you’d like to actually email me and talk about your new policies, feel free to! Since I can’t email you, maybe you’ll respond to me here! :)
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June 2023 by Bradley Pfingsten
Great gym. However my billing started right before a 3 week vacation and they said they couldn't freeze my account in any way. Yea I know there's a way, they just don't care enough to help. They will also pester you with calls as they are well overstaffed like any other gym