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December 2023 by Ultimate Pool Tools Hyperpole
It's the best place to get great customer service.
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October 2023 by Kimberley W
Love this store! I’m just learning about how to take care of a pool. They have been so patient and helpful teaching me each step of the way. They take really good care of me. Dylan has been my point person with all the education and guidance.
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July 2023 by Jeremy S.
Decided to go back to Leslie's instead of driving the extra few miles to Pinch-A-Penny and it has been a mistake. Service here is terrible. The last three times there is a sign on the door during posted business hours "Be back in 15-30 minutes". I stand out in the heat wasting my time and watching other customers walk away or end up leaving myself and just making the extra drive to their competitor. This is kind of inexcusable when I show up at 4:00-5:00 and the store closes at 6:00. I would suggest either being open or reducing the store hours. If I didn't have credits from an install I would give up shopping here completely.
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April 2023 by Kim Cardwell
Outstanding customer service. We went in to purchase a new pool pump motor and Josh, the gm, really went above and beyond to help us get the new motor attached to the pump parts and make sure everything was compatible. He was friendly and patient and we're grateful!
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August 2022 by Kristin Gravely
Make sure you call before you go. The door was locked at 5 when they are suppose to be open til 7....
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July 2022 by Jaime Gotay
Poor customer service I went 6:20 today and the guy in the register did not want to look at me I thought he did not notice me when I nock on the door he look at me and says it close and then ignore me again. It sad why it says open till 7?
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April 2022 by Maurice Maynard
Poor service, gaved wrong merchandise salesperson was nonchalant. Would never go back?
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July 2021 by Larry Robinson
Nice supplies
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May 2021 by D “Alex” H
What a great staff and compwtive prices. Always willing to educate without a push for a sale.
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February 2021 by James Bomford
The store generally has what you need for your spa and your pool. If they don't they make every effort to get it.
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December 2019 by Bud Nicoll
We recently moved to our new house in the Wekiva area and this store is less than a mile away from home. This is my 1st pool and Larry was hugely helpful with helping me understand what I needed, plus their prices are tough to beat. Sure it's a chain, but local people work here and I'm happy to support them.
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September 2019 by Pamela Fosnow
Rhey are Very helpful and friendly
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May 2019 by Mike Kappysack
Non stop wow experience, Steve has made finding solutions simple and pleasant. Without this store locally I am not sure owning a pool would be possible. The inventory is great but the ability to get things is commonly found made simple thanks to this location and the staff.
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May 2019 by Gary B
Always friendly and helpful
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March 2019 by Doc LB
Please don't waste your time going here. Service is slow, especially on the weekend and they would rather wait on men first before a woman. I have had similar experiences here in the past but never as blatantly obvious as my visit today.
