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March 2024 by Destry Jinks
Was craving fries...hit the drive thru, so no comment on atmosphere. After being asked if I wanted to use my rewards, I was then interrupted while starting to place my order... waited over three minutes before being asked to continue. Order was delivered correctly, but the fries weren't hot, making the entire meal lacking at best.
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March 2024 by Wayne Koback
I pulled up on st Patty's day for breakfast was told in the drive thru that they were no longer taking orders period. I thought I miss heard. But she said it again they are no longer taking orders it was only 10 am no explanation to why just not taking orders. Customer service is getting rough here, back to BK across the street they hired a new crew of smiling faces and customer service has been on point.
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March 2024 by Lizzie Alspaugh
This is absolutely DISGUSTING. Brown lettuce is just disappointing.
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March 2024 by زهير العراقي
?????? ??
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March 2024 by Karina Vallejo
BED Customer service.
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March 2024 by Angel Wessel
Oh my! On 3/4/2024 at 7:15am I stopped here for a BEC Biscuit and a hash brown and to "Powder my Nose" so I went inside. The place is nice and clean.What got me was the attitude of the lady who took my order. She's about 5'6", she wears glasses and has gray in her, as well as a chip the size of the abyss on her shoulder. As always I ordered my BEC biscuit with pickles and mustard and the lady wanted to argue over adding those 2 items. It's not negotiable. I know how I like my biscuit. Make it how I asked for it. She was RUDE AF to not only me, but to the 3 young men who ordered before me.Lady, I'mma pray for you! Don't know what troubles you're facing, but we're all facing troubles. Kindness is free. You should try it sometime!
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March 2024 by Shirley Arias
The system is usually down, rhey miss orders, and they ignore customers in line
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March 2024 by glennda smith
I found that a Double Cheeseburger and a small fries,were kinda expensive $7. And some change. It was almost $8.00???
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March 2024 by Eric Allen
This is worst McDonald's in all of seminole county! Services is awful and extremely slow. Works can be seen doing many unsanitary things while working. From cell phone use and then touching food to handling money and touching food. Now onto their drive thru service. To sit in a drive thru for over 15mins after order 2 items is insane. Honestly that particular McDonald's needs to re-staffed. From the managers all the way down to the cashiers! Skip this location if you want a stress free experience getting food.
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March 2024 by Randy Shanks
As a longtime customer of this location, I have grown to appreciate the smiling faces and quality service and food, which makes McDonald’s number one in the world for a delicious meal on the run. Recently, I’ve noticed that the staff at this location have been less focused on customer satisfaction. As a regular customer to this location, I have noticed a slow decline in service, as well as the quality of the food. Being rushed through the drive-through, or having employees that seem bothered with taking the time to get my order correct saddens me. I hope that if the franchise owner reads this message they will understand that training and consistency with your employees keeps your long-term customers happy. I may return to this location again in the future but I’m going to give them some time to work out the kinks that they have in their management. I am no longer satisfied with the service and quality I receive at this location so I will take my business elsewhere for now.
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March 2024 by Desiree
Did not go here
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February 2024 by Kathleen Gonzalez
By far the worst McDonald’s. Stood waiting at the register for about 5 minutes while the whole staff gathered in s crowed joking and playing. Even a few glanced at me while I waited and didn't even say hello I’ll be right with you. Waited about 20 minutes for my food and I’m pretty sure I would’ve kept waiting if I didn’t actually ask about it.
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February 2024 by Sammy Boyo
Ordered two quarter pounders. BOTH had raw patties on them!
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February 2024 by Sergio R
For some reason everyone was wearing hi-vis
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February 2024 by Rosa Santos
This McDonalds was very unfriendly, did not assist customers and gave me cold coffee twice which I ordered hot.