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February 2024 by Robert Rivero
I went into the store about 20 minutes before closing and as I walked in someone working behind the counter and not wearing an O'Reilly Auto Parts shirt immediately said to me and my son "waiting for the last minute to come in". As a paying customer I shouldn't be treated that way and I felt insulted by this person. Also I ask him if he speaks Spanish and he said "no I live in America", again being rude, insulting and in my opinion racist.I think he was either the manager or even the owner because this person did not care about his actions. I will never buy anything in an Oreilly Autoparts store ever again and will tell my friends and other about this.
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February 2024 by Kenzie Steinbacher
Went in to return something and the cashier was extremely rude and acted like I had no idea what I was doing, saying he’s never seen the receipt I had ever before. It was an online order from a different store and he questioned me why I came into their store to return it, why does that matter I was doing my errands and it was on the way, I had a different cashier help me in the end he was actually in uniform unlike the man who was helping me before.
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November 2023 by Amie O'Donnell
Fantastic customer service from Porter at O'Reilly Auto Parts today! Thank you for your great service, beyond grateful!
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September 2023 by Catherine Whitten
O'Reilly's is a decent store. It's right outside my neighborhood so it's convenient. If you need something for your car and your tool something like that it's really is the place to go. They actually rented out or rent tools. And they're actually hiring right now. It's a small store on a couple employees real friendly.
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September 2023 by tavie Tavie
Ralph is a LIFE SAVER!! He helped me with changing out my battery in this heat!! He was so pleasant as well! I’m so thankful he was able to help me because I was afraid my car was going to cut off on me soon! Amazing location!!
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September 2023 by satanicmechanic17
They have almost every part im. Looking I'm. And great service
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September 2023 by Ryan Strickland
James is the best parts guy in Longwood. Thanks.
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July 2023 by Sarah Ormsby
Leonard took care of us from the initial phone call inquiring on a specific battery, tested our battery to confirm it was indeed the issue, gave us all of our options for replacement, suggested a brand he was familiar with and installed our new battery all with a smile within 10 minutes from start to finish. Beyond awesome customer service! Thank you Leonard for getting us back on the road!
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July 2023 by Robert Dawson
Counter guy didn't know who makes z71 ?
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February 2023 by Joan C
I use to love this place until recently.. I always got all my car stuff their oil filter batteries etc.. this past week my car battery died. My dad took it since I have warranty supposedly... They told my dad my warranty expired.. lie # 1 then lie#2 they supposedly charged it and told him it was no good... Today we took the battery elsewhere to be charged and Low and behold it charged and works perfectly!!! Y'all tried to scam my father who is elderly !!! That's a big no for me.. will most definitely be taking my business elsewhere..
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November 2022 by Rachel Vogt
Craig, thank you for your awesome customer service and thank you for installing my battery and educating me on them. You were fast and I will definitely be back for any future needs!
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October 2022 by heather booth
As a human who knows zero… literally no understanding of car parts.. I’m an easy target for craziness.Benny was so kind. He gave me several price points and options. I respectfully asked him what would he sale is mother/sister.. he advised me and I took his advice.Thank you Benny for being respectful and honest. Your customer service is top notch.
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October 2022 by Paul Romine
I waited 10 minutes in line to be helped while I could see an employee in the back leaning against a counter doing nothing the whole time. What exactly are you paying three guys for if only one is doing anything? Skip this location.
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August 2022 by William Blake
Staff was knowledgeable and ready to help. I had a stubborn wiper blade and the helped me replace it!
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August 2022 by Logans titi0909
I just got my battery changed and Benny is AWESOME! Friendly service and he was honest about the conditions of my corrosion. He recommend on how take care of it going forward. I will be coming back! Thank you for your amazing service Benny!
