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September 2023 by Peter Crenshaw
Excellent experience. Easy to setup drop off/pick up and a very user friendly online portal to manage our storage. The convenience of having a ground level container dropped off, picked up with all of our things in it and then dropped back off was fantastic. Will definitely use again.
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August 2023 by Reece Wilkins
I contacted Pods and was given a quote with a final price and a timeline for delivery .Once my items were in transit I was told it will take a week longer thatn what I was quoted and there was nothing that could be done to honor the quoted time line. I was then overcharged $1438.21 and was contacted about picking up the pod over the phone . Due to late delivery my window was close to the one month rent but I was told over the phone I would still be within the one month rental when it would picked up. After several emails and hours on the phone I was refunded $1438.21. Now I am being charged $412.47 for a second month rent I had it upacked in 2 hours and contacted them several times to pick it up sooner than scheduled date. It was picked up on scheduled date there is also a $195.28 charge that I am not sure what its for . Pods refused to reverse the charges so I am trying to warn others of there criminal business practices.
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August 2023 by Danilo Abdala
Had to call 4 days in a row and waited 2+ hours on the phone to someone too answer and the line to drop. Online services were not working and had to keep insisting on the phone until someone finally answered to schedule my final pick up of container.
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July 2023 by Merle Schank
Ken E. with PODS in Longwood, Florida provided exceptional delivery service for both of our POD’S containers. Put them exactly where it was noted for them to be placed according to delivery instructions. He was very professional and personable! I would recommend using PODS as a moving service/company. Our belongings made it down to Florida in great condition!
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June 2023 by Teeta WaWa
PODS service was complete with scheduling the POD drops and pick-ups, and the hiring of movers who know how to load and unload POD containers. Every detail was worked out efficiently, and all of the employees I worked with were professional and friendly. There was not one problem with my move across the country. I highly recommend this company for short and long distance moves.
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June 2023 by Francisco Cruz III
Used pods for the first time 3.5 years ago. It was amazing and everything went without a hitch. Second time around, ran into delays and a pickup driver with an attitude and lacking skills to perform pickup. At final destination, some items were water damaged.
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June 2023 by Dan Conybear
The placement of the POD was ideal and the delivery/pickup dates and times were as scheduled. The space inside the 16ft unit was perfect to store our home furnishings.
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May 2023 by A T.
My driveway is 18 feet wide and the combined length including the alley is 45 feet . So what is the issue?
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April 2023 by Ryan Alston
Absolutely terrible! Just recently paid for a container, flew from California and chose to load the container myself ready for a military move. I was told I could load until 4pm, after getting a uhual and packing it full, I get a call saying their driver went home early on a Saturday and I’d have to wait till Monday. Had to pay nearly double for same day movers.Do not use this location.
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March 2023 by Ryan A
Absolutely terrible! Just recently paid for a container, flew from California and chose to load the container myself ready for a military move. I was told I could load until 4pm, after getting a uhual and packing it full, I get a call saying their driver went home early on a Saturday and I’d have to wait till Monday. Had to pay nearly double for same day movers.Do not use this location.
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March 2023 by Keith Nash
My items were supposed to be in storage for a few months. Long story short, eight years later I cracked open the POD and everything was in the exact same condition as the day I packed it in. Family treasures and irreplaceable items I thought could not have possibly survived eight years of storage; all weathered the time lapse better than the rest of the world.I will always be grateful for the care PODS gave my possessions.
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March 2023 by Patrick Tobey
Ken who delivered our pod today, did a really great job precisely placing the pod so we could park our car on the other side of the driveway. His precision and professionalism is greatly appreciated.
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January 2023 by Mary Gecewicz
Damaged the driveway and blamed the driveway for inability to hold POD. Yet we had their POD prior in the same location.Changed pricing without telling us with the proper notice.
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January 2023 by Letty Cabello
Justin V. Did an amazing and awesome job handling our two pods today! We are very much appreciated. 100%
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December 2022 by Crystal Kirsch
Justin W. delivered my pod and did a great job! I wanted room left to fit my car in the garage and he positioned the pod perfectly. Very friendly and professional. Definitely an asset to your company! Thank you Justin!
