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December 2023 by Lindsey Matthews
So far five stars! We met with Quality Craftsmen ("QC") salesman, Christopher Erndl, yesterday evening and truly had a Five-Star experience. We've owned our 1955 home for two years and have slowly been upgrading the old and worn out bathrooms, one by one. We are now ready to upgrade our horror of a yellow and black tiled master bath. Our difficulty has been in finding a company that can update the extra large shower and provide contractors who can patch/repair drywall and add a wall (making the room paint-ready) as well as installation of toilet, vanity, baseboards and window sill. It has been a daunting task; that is, until yesterday. Chris was great to work with as we discussed the many issues and requirements we have. He made recommendations that were well received and he is very knowledgeable about the products offered by QC. But most importantly, he took the time to really understand what we want and to help find a way to provide them through QC's contractors, making our experience essentially worry-free. I've read the great reviews of QC's work, confirmed they are highly rated by the Better Business Bureau and checked their licensure with the State and feel confident that we are in good hands. Once the work is completed we hope to have photos of the project uploaded to the QC site and I expect that they will be impressive. Can't wait for the next step in getting our new master bath!
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November 2023 by W A
Our experience with Quality Craftsmen is nothing short of amazing!It started with their awesome rep Ali Skipper who was so friendly, detail oriented, thoughtful and experienced. She did a great demo and presentation. She answered every single question. She basically sold us from the first visit. We felt very comfortable going forward with the project.The installers: Eric and Robert were extremely courteous and polite. They completed the project in one day (supposed to be 2 days) they're hard workers and didn't waste any time. They had cloth/tarp to avoid any mess. They also cleaned up after they were done.Ali and her installers were so thoughtful in asking about my sick mother (which is why we converted bathtub to walk-in shower). When dealing with Quality Craftsmen you're dealing with a family not a business! They're passionate in what they do and they're compassionate to their customer's situation. The time frame between first meeting with Ali Skipper and the finish of the project was exceptionally quick.I wholeheartedly recommend Quality Craftsmen to any of your homes' projects. Ask for Ali Skipper and the 2 great installers: Eric and Robert.
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November 2023 by Sandra Mason
Our little cabin on the lake needed a new shower. The old one had been there for many years plus the cabin was built in 1960, so we weren’t sure what to expect would be lurking in the walls. Robert and Hector (installers) did a fantastic job, everything went so smoothly and they finished tearing out the old, installing new in about 6.5 hours. The products we picked out with the help of Kinser (sales rep) are top quality and look great.Service: Bathtub installation
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October 2023 by Karen Zumwalde
I met with Preston today and went through the extensive task of planning our shower replacement. He was very professional and patient of our "what if we do this, what if we do that." He was quite knowledgeable about the products the company offered and previous experiences problems. It was nice to get his opinion on certain scenarios.Services: Shower refinishing
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October 2023 by Marlena Gloff-Straw
I LOVE MY NEW SHOWER!!! Quality Craftsmen installed a new shower in our primary bathroom. Yes, I thought it was pricey, but I think it was worth it. The work took two mornings and one whole day. The team of three was delightful, conscientious, and thorough. Now to painting the room and the vanity :)
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September 2023 by Linda Dallis
Preston arrived on time for our appointment with Quality Craftsman and he showed me a large variety of selections from which to choose. There was no high pressure sales so I was able to select just what I liked. I am very pleased with the experience.
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September 2023 by Ramona Prescott
Initial visitation was for an estimate of the cost for replacing a tub for a shower. The representative was very thorough and friendly. He knew his materials. Price was fair for todays market. We were told it would take at most 2 days for installation and that's exactly what it took. The work was done by professional and left the bathroom exactly the way we wanted it to be.Service: Shower refinishing
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September 2023 by Linda Wagner
I was delighted when I hired Quality Craftsman LLC to help me install a shower in my bathroom. I have had a Jacuzzi since my husband, and I bought this house 37 years ago.Three men came and worked on tearing out my jacuzzi and building a shower. Quality Craftsman was the only company that would build a shower the size of my jacuzzi. Other companies wanted to build a smaller shower. I would have had to replace my entire floor tile if a smaller shower had been built.What a relief it was that I found a company that met my expectations. My jacuzzi had worked great all these years, but suddenly, one of the jets developed a leak. I could not find anyone to find the leak, so I had no alternative but to change the jacuzzi into a shower. Then I found Quality Craftsman.You would think this would be a noisy job, but this was the quietest job I have ever seen done by these three workers who put in the shower. Before they started, a sales representative came to my house and helped me pick out the design of the shower tile. I could have chosen white, which would have allowed this job to be completed quicker, but I chose a fancier style they had to order. Now that it is in, I am glad I picked out what I liked. The wait was worth it.They worked quietly and built a shower I was so pleased with. Plus, all of the workers were so polite and respectful.The shower had a seat, grab bars, two shower heads, a caddy, and glass shower doors. The floor was made up of a material that doesn’t allow one to slip.I can't go without mentioning that the Administrative staff were terrific also. Easy to talk to. Their goal was to ensure the customer was happy, and I was.I wish my husband were still alive. He would have just loved this shower. If you want a nice shower, I suggest this company. They have all different styles of material to pick from. If you want something you like, go with Quality Craftsman LLC.Services: Bathtub refinishing
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September 2023 by Terry Turney
Quality Craftsman recently installed a new shower in my bathroom.Andrew, the installer, was professional in every way. He is the hardest working indivdual I have met since I moved to The Villages two years ago, The installation is perfect. During the job Andrew kept the work area neat and clean. He was very respectful of my home and took every precaution to make sure there was no damage.I am very happy that I chose Quality Craftsmen and would recommend them to anyone who wants the job done right the first time.Terry Turney
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September 2023 by johnnie moya
Very happy. My home was built in 1950, and the bathroom looked that old. It was ready for a remodel. Quality Craftsmen stripped my bathroom down to the studs and remodeled.Gustavo was my contact in the labor end of the remodel. He was informative, polite and professional.I'm a very private person and felt comfortable enough to leave with Gustavo in charge of my home.Thank you for everythingJohn F MoyaServices: Install flooring
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August 2023 by Vensetta Y.
Very excited about my new shower. Noah was very professional and did a great job.
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August 2023 by Vensetta Y
Noah was very professional and did a great job on my shower. Easy process and happy with the work.
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August 2023 by thi bl
We just moved in to our new home in Clermont and needed to change out 2 bathrooms. Called Quality Craftsmen based on their excellent reviews. Preston came out to explain everything to us about the product and installation. We were very impressed with everything and look forward to our new bathrooms!Service: Shower refinishing
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August 2023 by Bonnie W.
I couldn't be more pleased with this experience. The purchase was easy; no pressure, listened to what I wanted and expected, and made it simple. The installation process was very professional. Eric is truly a craftsman! He and his daughter make quite a team. The house was probably cleaner at the end of the installation than when they arrived. The quality of the materials is excellent. I highly recommend Quality Craftsmen.
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August 2023 by Bonnie W
What a great job! No pressure to purchase, listened to my wants, and promised a quality product. The person installing was phenomenal! He and his daughter are quite a team; they left the house probably cleaner than when they entered. Eric is truly a craftsman. I couldn't be more satisfied with the appearance, the product, the installation, and, most especially, the workmanship.
