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“This Extra Space Storage on SR 434 in Longwood is the best! It looks extremely well run. In fact, when I was there, a customer of over ten years said to me, “This is the finest storage rental facility you will ever find.” Thank you Kimberly Frye, Store Manager, for all of your wonderful help!”
“I'm writing this review to formally express my deep gratitude for Barbara, the manager at your Longwood, Florida facility. I have been a loyal Public Storage customer at this location for over eleven years, and the expeceptional service I recently received underscores why I have stayed with your company for over a decade.
Recently, I was diagnosed with a severe, life-threatening illness that requires intensive medical treatment. This situation brought immense emotional and financial stress, making it incredibly difficult to manage my ongoing expenses. When I reached out to discuss my situation, Barbara listened with genuine empahy and compassion. She immediately stepped in to help me renegotiate my new rental increase, easing a massive burden during the most difficult chapter of my life.
Barbara's kindness, professionalism, and willingness to find a solution went far beyond standard customer service. She is an exceptional asset to Public Storage. She reflects the very best of your company's values by treating customers like human beings first. Thank you, Public Storage, for hiring such quality professionals.”
“Such a pleasure to work with! From the very beginning, they have been incredibly professional, responsive, helpful, and accommodating. They made the entire process easy, answered all of my questions, and were genuinely pleasant to deal with. Customer service like this is becoming increasingly hard to find, and I truly appreciate how smoothly they handled everything. I would absolutely recommend them based on my experience so far.”
“Noelle and Josh always gives us excellent customer service on any of our storage needs. They both truly care about their customers. Thank you to the both of you, and please keep up the great work!”
9AM - 5PM
120 Highline Dr, Longwood
Self Storage
“Susan is the best! She set me up with a new storage unit when Public Storage was raising their prices for their units AGAIN and I had to switch. Always pleasant to talk to and super helpful. She sent me a link to make online payments ON HER DAY OFF when my card was having issues and she saw that I left a voicemail. Truely the GOAT for that one. The units are clean, mold free and affordable. Plus, theres plenty of parking, just make sure you dont park in a no parking zone or Susan will come get you
Yours Truly,
Satisfied customer”
8:30AM - 5:30PM
650 North Ronald Reagan Boulevard, Longwood
Self Storage
“Absolute legend of a employee to have working, Jeff is the man, I was moving today and needed help with the U-Haul rental system since I was having issues, however, Jeff was very quick to assist and happily did so, If there is any manager, seeing this review, know that you have an asset of an employee working there that being Jeff and I would highly recommend Anyone else to this location”
“Fabian was amazing he was on time he was so punctual and even tho i needed another time for pick up he accommodated my needs and went above and beyond !! I would give him 10 stars”
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“I just wanted to give Lance a great big shoutout. I’m trying to relocate to Florida and his expertise on the storage units was amazing. I truly appreciate the time and patience he took with me in answering all my questions. Thank you again Lance and keep up the great work!”