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October 2023 by Jennifer K.
Horrible service at pharmacy. They seem like they hate their job. The attendant at the drive thru felt it necessary to stop serving me so he could text or check his social media on his phone. I literally waited 5 minutes and finally said "excuse me" and he started helping me again. This guy is always terrible but this just took the cake. I will be taking my business elsewhere next time.
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September 2023 by Suzzette Bruce
I would really like to take a moment & commend Ashley the Pharmacy Operations Manager for her stellar service. I had a really bad experience yesterday & I called today really HOT. Ashley, let me talk, did not interrupt me even when I interrupted her, she stopped talking & let me talk. The fact that she listened to my concerns & took my feedback seriously to talk with her team in order to provide a better experience for customers when they come in speaks highly of her character & the fact that she wants to be an amazing manager. Thank you Ashley, don't give up because you are going in the right direction.
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September 2023 by mindy rhoades
Worst Walgreens in town! In the past, employees have been rude. Ok, so maybe they have bad days. But, tonight, they are supposedly open until 10p. I guess their clocks are off by 15 minutes. 9:45 is not 10.
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August 2023 by Bri A
UPDATE: they have been way better honestly. Their wait times are completely cut down and the staff is much friendlier. They also seem to know whats going on now.I just moved to Longwood from Apopka and HATE that this is my closest pharmacy. I will just make the drive to Apopka. They are completely incompetent here. I also work for a pediatricians nearby and parents constantly call us with complaints of not sending prescriptions when they have actually been sent. 10/10 DO NOT RECOMMEND.
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August 2023 by Teri Smith
Editing my review and adding a few stars as this Walgreens and pharmacy seems to be doing better which needed to happen. Hopefully the improvements will continue!(Original review) Absolutely the worst. On hold for over 20 minutes, someone finally answered the phone to say something completely unintelligible and "please hold"...then 5 more minutes of phone ringing before being completely disconnected.
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August 2023 by Mary P.
i made vaccine appointments on line. never ready when I get there. I have to use Walgreens for insurance reason but I'd rather use CVS. just awful service.
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July 2023 by Kerry A
My only issue with this WG is that their pharmacy is closed so often. I don’t understand how that’s possible. Even if you don’t have a pharmacist available that day, you can at least have an option for customers to pick up their prescription. It’s a hit or a miss with them, I hold my breath every time I pick up my script because I’m not sure if they will be open, which is terrifying for someone that depends on their medication. You guys really have to get it together as a location. I will have to switch to the CVS across the street.
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May 2023 by tesla troncoso
Rude!!! Just rude!!! I didn't want my prescription done there because they are more expensive then Publix. There generics have to many fillers.They arw double the price. I asked if they can run the rx coupon. A big No! YOU HAVE TO DO IT ON YOUR OWN! The meds are double the price. Stay away! Closed yesterday on 4/21/2023. no reason was given.
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May 2023 by Joey Rodirguez
Rude!!! Just rude!!! I didn't want my prescription done there because they are more expensive then Publix. There generics have to many fillers.They arw double the price. I asked if they can run the rx coupon. A big No! YOU HAVE TO DO IT ON YOUR OWN! The meds are double the price. Stay away! Closed yesterday on 4/21/2023. no reason was given.
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May 2023 by dale york
Pharmacy will close without notice. I have not seem a business just to decide to close early. At least not one that is supposed to be used for medication and established like Walgreens.
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March 2023 by Jonathan W.
I've never had a big issue with this location, I have used it probably about 8 times in the last 3 years. Only 1 time they closed the pharmacy early without notice which was a minor inconvenience, but I got over it and picked up next day. Run of the mill Walgreens.
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March 2023 by Tamara Hernandez
This place is very disappointing. I found an earring on my walk to this store. 3 blocks away. I was making small conversation with the rude lady behind the counter, and lo and behold she claimed the earring was a co workers, another lady approached me and demanded I give the earring to her, she then proceeded to degrade me and kicked me out of the store... when I got to the front door she locked me out of the store and called me names and degraded me because the way my teeth were. She flipped me off. These employees were laughing and carrying on like they were enjoying this! ALL ON CAMERA! These PEOPLE needs serious help! I WILL NEVER RETURN TO THIS STORE!
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March 2023 by Ava Ager
Before placing an order to their photos department, I called to make sure their photo print machine was working. After confirmation, I placed an order to have a card made, payed for it, waiting two days, and had just gone to pick it up to be told their machine isn’t working. This is the second time I’ve had to cancel my order.
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January 2023 by Taylor
I waited for over an hour in line at the pharmacy drive through. There was only 2 cars in front of me. When I first got to the window I waited over THIRTY MINUTES and not ONE SINGLE employee acknowledged me and said I’ll be right with you, NOTHING. Finally I had to hit the button and honk my horn. Someone acknowledged me then about 5 minutes after that. Then there was a crazy Karen honking and cursing at me in the car behind me. The person behind her had to back up so she could get out. Then they said my insurance wouldn’t cover my daughters medicine but when I called them they said it would be covered and they aren’t sure why the pharmacy said that. If I could give a 0 I would. Ridiculous wait time.
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January 2023 by Richie Jr O-Town
This store could produce twice the revenue.The Staff is limited and this is strictly a business not a caring center they claim they are.They Don’t answer the pharmacy phones, Dr’s can’t call , it’s a total mess and it was like this before Covid, so what your excuse now.Sorry for the delay.Now I know why criminals have chosen your retail locations for ambush thefts of everything they can get there hands on.