Sherwin-Williams Paint Store is praised for its friendly and knowledgeable staff. Customers appreciate the excellent customer service, especially from employees like Steven, who helps with color choices and explains everything clearly. The store staff is attentive and professional, making each visit positive. One customer highlighted how the team quickly corrected a mix-up with paint, showing their commitment to customer satisfaction. However, some mention that the store can be busy, leading to longer wait times due to limited staff, though the employees still provide high-quality attention. The store manager is also highly regarded, with one customer highlighting a generous deal and help with classroom paint for teachers. Overall, the store offers great service, helpful staff, and a welcoming environment, making it a favorite for paint needs despite occasional wait times.
Great team at this store my wife came in to order some paint for me and they gave her super paint for trim. When she delivered it, I said what happened here? That's the wrong paint! Even though it was already colored they remembered the conversation with her and property replaced it with Emerald Urethane.
July 2024
Loved the associate, but I wish they had more staff. A quick gallon of paint turned into a 30-minute wait because there was only one person working on a Sunday. But he was amazing and gave everyone a high level of attention, big or small. The wait is what makes me not want to go back.
February 2024
Tre was friendly, professional, and extremely helpful in helping me figure out the correct paint I was trying to match.
