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February 2024 by Benji
Hooked me up with a box truck and heater for de-lousing the furniture in my rental. They know how to do it.
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February 2024 by Kareem Murray
Aleena made the process so easy! She the best anytime I need a uhaul I will be going to her! Renting a vehicle or trailer isn’t rocket science and some of you dealer in my area act like it’s so hard or they’re never in the store so I’ll just drive to Alene she’s always ready and available 27/7
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November 2023 by Larry Hawkins, D.C.
Okay, this is a virtual pick up and drop off site. You do use the U-haul website combined with calling Alina. If you are uncomfortable with this, then you may want to use another location. I had a couple of hiccups myself (it was my first time renting here), but everything worked out. I took of 1 star because the U-haul website sent me the instructions for drop off 3 hours AFTER I had dropped off the trailer. Alina took care of all of that. I had to be patient with myself and the process. Everyone was very nice!
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September 2023 by Adrian Vieyto
This is a robbery, you never see the face of the lady, you have to call by phone and she gave you the instructions, very vague. For returning was the same, she asked me to leave the car in a yard and then she charged my credit card with that amount she wanted without asked me, she never saw the car and now she is telling the car was dirty when it was not. I never receive any receipt, so my bank now can't cancel the transaction since they say is legit. I am going to report them to the BBB for sure
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September 2023 by Boris Leonardo Omana Suarez
Best u haul hands downThe girl that does the phone is super fast and good at what she does ??
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August 2023 by Jared Mancil
I have rented here over 10 times, Alena is incredible! First class service!
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May 2023 by Reese
TRUST THE NEGATIVE REVIEWS. DO NOT RENT HERE. They are EXTREMELY rude, unhelpful, and liars! They also barely ever have trucks in stock and are completely misleading. The truck was filthy!! Awful business.
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November 2022 by Lisa Timm
Wow - this is hands down the most unprofessional business ever!totally second rate . Do not rent from them.I had a guaranteed reservation that was not met timely. The manager of this facility was completely obnoxious … I actually think she answers her phone from home as I heard screaming children /TV in the back ground and she sounded a bit tipsy …Also , her mail box was full every time I called ? so , could not even leave a message . …… I will be reaching out to uhaul to let them know the details of my experience , because this dealer sheds a negative light on an otherwise respectable company .
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July 2022 by Manny C.
STAY AWAY, do not do business here. Less than 24 hours my reservation was cancelled as they had no truck. I called this location and a rude lady unable to type your phone number because "These are to many numbers to look into your account", who is unable to spell, (Yeah, the incompetence), lack of customer support skills, and absolutely rude person is the type of people that work here. If she didn't care about your business, WHY SHOULD YOU CARE TO GIVE THEM YOURS? Let them go out of business, so they can get another job and at least be useful for a different types of species.
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April 2022 by William Brown
Called in for quote for large truck rental gentleman very professional and informed answered all questions GREAT JOB
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January 2022 by Amanda Romero
DO NOT RENT FROM THIS PLACE. We scheduled online pick up for a trailer, even called u-haul the day before to confirm all is well with the reservation.Husband gets there at 9 am (our scheduled time) no one there... 9:20 no one there, 9:40.. no one there. We tried calling the numbers multiple times. Finally, I Google Al's auto service number directly around 9:55. Rude, man answers not wanting to help me, but begrudgingly gives me the number to the person who should be helping me. That person never answers, so I call Al's number back to ask for more help .. tells me that the person should be there by now, but says to just take any trailer we want and send photos via text to the number he gave me and they would send all paperwork later, my husband was on the phone with u haul directly at that time and u haul said that we are absolutely not to do that and that if he gets pulled over he will possibly get arrested and if he got into an accident it wouldn't be covered even though we purchased additional insurance.(husband still in thus parking lot at 10:20) Luckily, u haul was able to rebook us at the location on Okeechobee (even though it was so out of the way) for same day pick up and that location was easy peezy. Soooo do yourself a favor and avoid this dump of a business with poor customer service (who has still yet to contact us about the mishap!!) and just head to the other location.
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January 2022 by Rudy Romero
Dont come here, won't show and you'll waste your day. FSS
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December 2021 by Michael Percia
The worst location for a uhaul .. can’t find the place , all trailers and trucks are scattered allOver … very unorganized
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September 2021 by D Dennis
Nobody there to talk to about my reservations. You have to call their number not u haul. They don't answer
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July 2021 by Sofa King
Great place a very easy and convenient rental facility !
