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March 2024 by Jason Picott
Frank at advance lutz just want to say thanks again for helping me out I will definitely be back hope you enjoy your day
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March 2024 by Gretchen Tan
Coming from a different country, frank the gm did a great job helping me find everything and understand how it works
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March 2024 by BRAN SHAW
Frank the Gm was a very helpful and resourceful service. Thanks
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February 2024 by Luis Rodriguez
The best auto part store in lutz/ lando. I’ve been going here for years and they always have top notch service and parts available. Special shout-out to Frankie J the GM for the excellent service. The rewards program is another great bonus as well
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February 2024 by katie
Have had multiple bad experiences with the skinnier white lady that works here as well as someone named Frank or Frankie. I’ve been told by both of these people one is the manager and the other is not on different occasions . I also saw her refuse to run a scan test on a kids car that just needed to see if he needed a battery or terminal because it was dying and he needed to get home so she told him he could sleep in the parking lot as long as it wasn’t over a week. Pathetic
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February 2024 by Bradley Beall
Their prices aren't bad and they usually have what I need
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February 2024 by Rachel Barron
David was very helpful at this store, he went above and beyond to help us track down our cabin air filter.
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February 2024 by Nino Fajardo
Frankie the general manager was extremely knowledgeable.
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January 2024 by Steve Demello
David was very helpful. You can tell he has been around automobiles a bit. Great customer service.
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December 2023 by Elijah Sabo
I’ll tell you what. Frankie created an incredible experience that I will never forget. I will be coming back to this location every single time there is an issue with my truck, and I live 40 minutes away.
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December 2023 by Leila A
Got there a few minutes before opening at 7:30am. Waited outside for about 10 mins before another employee came and asked us to further wait. Doors didn’t open until 7:45 and by then I was on my way to the AutoZone across the street where they were open and very friendly.
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October 2023 by Bryan Raeuchle
Been to many Advance Auto and most of them are really good and helpful but I noticed at this location not so ..been there like four times in the afternoon or early evening and customer service really downhill at the store. I will just give some example.., I bought spark plugs there and asked can they check the gap on them because they might be off.. they said they’re not allowed too .. that’s a first .. .. the other time they said the machine not working so they can test my battery or alternator and I’m like OK .. Ask questions don’t seem like they have enough knowledge to answer at that location. They don’t really know how to answer your question or really want too .. That how it seem .. Only did a review so Advance know the problem there .. Will have to go to a different location now on or some other store then Advance whatever closers for me
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October 2023 by john gluff
Very helpful. On our motorcycle. Helped us buy the right tools.
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September 2023 by Anthony Perez
As follow up to my complaint from over the weekend … I went to a store in Orlando they changed my wipers w no fuss & even told me it’s company policy to change wipers , so either the guy at your store w the tats that rides the motorcycle is a racist or lazy , probably both . I will be making a formal complaint with corporate for the way I was racially profiled while in the store this weekend .
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September 2023 by Elisabeth Cook
Unhelpful staff and the person who could check my battery was busy flirting with a lady to help .
