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March 2024 by Michelle Crumpton
Kennith Mera was such a professional and went above and beyond my expectations. It was a pleasure doing business with him and Auto Nation. Thank you for buying my car!!
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March 2024 by hector gonzalez
Great customer service. I highly recommend this dealership. If you need a vehicle AutoNation USA Wesley Chapel is the place.
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March 2024 by Demetrius Copeland
Great experience. Fast friendly service and listened to what I was asking for.
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March 2024 by C Shaff
I went to sell my mother‘s car, having obtained an updated title from the DMV. I had reached out to Autonation a month before and uploaded all of my legal documents in anticipation of the sale. They said everything was a “Go”.When I arrived to sell my car, to my surprise, they needed all the documentation again, and it had to start from the very beginning – as if I had never arranged anything in advance! A simple sale that should’ve taken less than an hour ended up taking almost 5 hours!What I learned is that every time someone from Autonation uploads a document to their “corporate team“, a different person looks at it, reviews it, and makes their own comments, sending it back to the store with any questions. So a single individual is not responsible for the file and therefore, it gets lost in translation and takes an unreasonable amount of time to process.I was asked to sign the same document at least five times. Why? “Need your signature, something something, need your signature.”People were polite enough, which is why I gave them two stars, and not just one. I don’t have confidence in their process, and would not return to use them again.
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March 2024 by Louie Bagalla
Alexandy Gregory Del Toro gave my wife and I an awesome experience a couple weeks ago buying our vehicle with AutoNation Wesley Chapel! He wasn’t pushy and knew exactly what to do to get me into my new Kia suv! Fast and easy! And followed up with me on how I like my new car! Thanks again Alexandy.
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March 2024 by Norman Johnson
Great experience. Ismail was great to work with and Alex in the finance dept was fantastic. We were satisfied with the deal and love the car. Thanks.
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March 2024 by Google User
Great service and great guys working over there I’m very happy
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March 2024 by Donald Noble
Nathan was amazing.
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March 2024 by Luz Dugarte H.
I loved this place. I recommend it. Miss Gabriela Rosales served me very well. Ask about her.
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March 2024 by Ramon Caraballo
Thanks to Hector and Auto Nation USA. The best ones I got approved quickly and the same day I left with my new car. Thanks Hector
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March 2024 by Lisa Carpino
I would run from this place. I paid over 30,000 cash on a lexus and was promised a detail and taking care of all the scratches on left side with paint.Very disappointed when I left my car for 2 days and only a few scratches were fixed but the biggest ones that we spoke of were not. Then he lied and said we didn't discuss the biggest one.I said I specifically pointed this out to you or was the first one!!!!Sweet as pie until after the sale. If you deal with these liars, then you need to Record your entire conversation!Brandon and his manager are liars!!!!!!!
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March 2024 by Cienna Dean
We had Darian Mattos as our salesman and he was awesome. He helped us the whole way and gave us advice to go about this process.
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March 2024 by Jeffrey Laper
I live in Wisconsin and told the sales manager and the sales representative that the price for shipping was too high for me. Both were going to look for a lower shipping rate and a short time later that day I called the business and I found that the car was in the process of being sold to someone else. Very unprofessional! I gave one star because the posting system wouldn't take zero stars. Nasty!
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March 2024 by Horsepower Labs
Thank you Hector and Auto Nation USA. If you need any vehicle, contact Hector 100 % recommended
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February 2024 by Jerold Strahan
We just left this dealership. Talk about professionals! From the moment we got to the dealer we were greeted by Darian in the parking lot and from the start he was extremely patient and listened to our wants and needs. If you want a low pressure dealership and a group of professionals look no further than AUTONATION USA! We were greeted by Carl and then we got the pleasure of meeting Danielle the finance manager. They closed at 8pm and they stayed late to get us into our new to us! 2019 Cadillac XT5!
