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November 2023 by Carla Isaacs
The workmanship on my repairs were amazing, the car was very clean when I picked it up, communication I feel could have been a little better....overall I was totally satisfied with the shop. I would recommend Caliber Collision!
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November 2023 by Chelsae Fisher
The work they did on my Honda was spectacular, they made it look as good as new again. Raffe was amazing to work with and kept me updated the entire time. They finished the body work a day earlier too, which I greatly appreciated. The receptionist was so sweet and helpful any time I needed any updates or to reschedule.Service: Body & Trim
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November 2023 by BA
Caliber did an amazing job repairing my 2018 jeep wrangler. They returned the car to me in a much cleaner shape than they took it in.Very happy with the quality and the workmanship of the body work.They even fully detailed my car inside and out before returning it to me.Services: Painting
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November 2023 by Mike Maffei
Since relocating to Tampa five years ago, my family has unfortunately experienced five accidents (with only one being our fault...lol). As a result, we have had the opportunity to work with several body shops in town.Among them, this Caliber location stands out as the absolute best. Their expertise in repairs, excellent communication, and promptness were truly commendable. Considering the notoriety of Florida drivers, I have no doubt that I will be crossing paths with them again in the future!Services: Painting
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November 2023 by Apretty Flower
Staff is courteous, kind and professional. The location is easily accessible. The property is very clean. They even have enterprise rental on site. If you ever need a collision shop Caliber Collision is definitely your place to go. You won’t be disappointed. #highlyrecommendServices: Painting
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November 2023 by k saavedra
We couldn’t be happier with the quality of work and amazing customer service. We were updated throughout the repairs and we’d definitely recommend to anyone who needs repairs done. We thought our F150 would be totaled but it’s as good as new!
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September 2023 by Thomas Anderson
Awesome to work with. Great communication and great work done on my vehicle! They helped make a very stressful situation as unstressful as possible.
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September 2023 by vicky white
Excellent work by Caliber Collision in Lutz. Excellent communication on a weekly basis. Car was done a day earlier than expected. Car looked super clean and I was so happy with the quality of the work. Will definitely go back.!!!Services: Tires
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September 2023 by Josh B.
The repair was excellent aside from two things, they took a very long time to return my car (3+weeks) and they did not finish the pinstripe that went in to the repaired section. The cost of the repair seemed ludicrous but the insurance company accepted it.
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August 2023 by Emily Flaherty
Raffe was wonderful and kept us informed on every stage of our car being fixed. Raffe was welcoming and professional right from the start to finish. He is a definite asset to the company! We're so glad we chose Caliber Collision, they did a great job!Services: Painting
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August 2023 by Jay C.
They did a good job fixing about $10K of damage to my CRV BUT there was a noise coming from front repaired area which slowly got worse. I took it to them and RYAN JOHNSON (my service advisor) rode with me and suggested I take it to Honda for diagnosis as it might be the transmission or such. I did this in LATE MAY and Honda found the replaced wheel bearing in pieces and I had to have it replaced. Bill was about $900 which I paid. I took receipt and bearing pices to Ryan and met with MICHAEL the manager. He assured me I would get reimbursed. 3 MONTHS - NOTHING, TOTAL GHOSTING!! UNBELIEVABLE!!! BEWARE!!!!
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August 2023 by Austin Wilson
I’m so impressed with Caliber Collision. I would seriously recommend to anyone! It was so nice to be updated the whole time through text and the attention to detail and customer service was incredible! My kudos to the management and the employees, from the front desk to the technicians. This is how companies used to be run! You guys even washed the outside of my car and detailed the inside. Incredible and definitely above and beyond when you didn’t even have to!
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August 2023 by Alejandro
Hit a deer and had my car here about a year ago. There’s a couple electrical problems that came back and Caliber graciously repaired it for me.Their manager Michael is knowledgeable, helpful and friendly. They got the car done quickly and did and impeccable job repairing the damage. It looked even better than before the accident since they did such a fine job on the paint. Thank you again Michael for going above and beyond for me and the issues I had!
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August 2023 by Shawnee Jewell
They did an amazing job on my vehicle. Professional, courtesy was perfect. Would highly recommend.Services: Tires
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August 2023 by Chris T.
I wish I could leave negative stars. Brought our Yukon Deniali here after getting rear ended. It was an approved shop for our insurance carrier. I regret this decision very much.I will say that my estimator was very nice and the location had great communication. The work that they did our our vehicle was awful.It started with this and kept getting worse. After bringing the Yukon home I tried to remove the tow hitch cover and coudln't get it off. It usually just pops off with a twist of the knobs. Got underneath the vehicle and found that it was rigged up with strap clamps. There was no way to get this thing off without cutting the knobs or bending the clamps. I'm guessing the tech thought we never towed anything and would never see it. PIctures of what he used below. They provided the proper parts for me to install myself after I called. Then, first night out we noticed a tail light wasn't working. Found out they crimped a wire and had to fix that. After driving the car a few days it just didn't feel right. Every bounce jarred the body when before this thing felt like it rode on air. The rear bumper wasn't fitting right on the side we got hit on. It was buckled out.I had lost all faith in the this shop based on the first two issues so I called my insurance carrier and had another shop inspect the vehicle to ensure everything was OK. HOLY CRAP, I can't believe what they found. This shop should be fined, put on notice or closed down based on the crap work they did. Pictures below don't even do it justice.I won't even be able to convey everything the other shop pointed out but I'll do my best. Issues with the paint, alignment and body work all around. They cut every corner they could to help them save money and charged full price for this crappy repair.The tried to hammer out the metal where we were hit instead of replacing it which caused the bumper to not fit properly. They even forgot to finish a part of the frame that was hit and showed exposed metal and rust. Their green mark is still on the body of the vehicle proving it was identified but never fixed. The rear suspension they installed wasn't even tightened down well and it was LOOSE. They didn't remove the rear windows when painting so there was build up around them that looked terrible. They did something wrong with the clear coat the new shop showed me. I can't even begin to relay how bad this repair was. They half assed everything.Pics below don't even do it justice. The pink lines are from the new shop identifying issues that werent' fixed.Do not go here, never go here and tell everyone else to not go here. How they got such a high google rating is beyond me. Keep in mind these photos were taken after this shop "repaired" our vehichle and were underneath the bumper they put back on.
