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February 2024 by Amado Bautista
Okay ?
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January 2024 by nishant narula
In need of swift financial transactions and account-related inquiries, I visited a specific Chase Bank branch.Upon entering the bank, I received a warm welcome from the front desk staff who directed me to a knowledgeable bank executive to address my account concerns. The seamless transition facilitated a productive conversation regarding my account, providing valuable insights and solutions.Additionally, withdrawing money from my account was executed efficiently, without any unnecessary delays or complications. The overall experience at this Chase Bank branch exemplified professionalism and customer-centric service, making my visit both swift and satisfactory.
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December 2023 by Dennis Moseley
STAY AWAY FROM CHASE BANKAfter having an auto loan with Chase for almost 2 years, we decided to move our business to them and went into a branch and opened a checking and savings account as well as a business account. We gave them over $40,000 in deposits. My husband and I live in our RV full time and rent a privately owned lot. Therefore, our address is a PO Box. When we opened the account, this address was accepted. A few days later we received a letter saying that we needed to contact them. We did so and were informed that we needed to give them a physical address. When I learned that ALL MY MONEY was restricted from me until I gave a proper address, I did so AND gave them a signed lease agreement, proving the physical address. My accounts remain restricted and automatically paid bills like my car insurance etc. have been rejected. I will now have to put these payments on a credit card until Chase decides to unrestrict my accounts. We live in AMERICA not Communist China. They should have NEVER restricted my accounts over an address.STAY AWAY FROM CHASE BANK
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July 2023 by Marc Dudney
Walked in first time and greeted by entire staff, given immediate service, and made to feel valued. Unlike my last banking institution after being with them over 25 years!
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July 2023 by Diana Perez
Very very nice and helpful
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April 2023 by Michaele Morrison
Always friendly and efficient
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December 2022 by CH3F JAMES (ch3fjames)
Absolutely incompetent manager who won’t let you withdrawal your own money, then threatens to call other branches to not let you withdrawal your own money. Interrogate you on what you’re pulling your own money out for. Incompetent, absolute worst customer service. This location needs a management overhaul and a corporate trainer ASAP. Not that Chase will ever read this, but this experience is making it easier to want to switch banks.
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July 2022 by Paloma Perez
Very bad customer service, they don’t care about new customers, very bad service! I would not recommend at all.
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April 2022 by Rimawi Family
Rude people there , one of the Custmer servers shut his door on my face , before even ask me if I get helped or no … they saying everything by appointment and they don’t answer their phone
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October 2021 by Tami Suter
Love Chase
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March 2021 by Sid Newsome
Long lines
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February 2021 by Nicholas Romer
I have used Chase for years, but never this branch, i wont be using it ever again. I went to the drive through to transfer money from my checking account to my wife and my joint checking account, which i routinely do, but this branch refused to do it through the drive through. Even after expressing Covid concerns, all time high numbers, Steve Young demanded that i need to come inside the store, rather than handle through the drive through, which i have done dozens of times. To have this kind if insensitivity during Covid all time highs is shocking, especially from Chase, when he could have just completed it. He didn't say we don't do that, he said he wasn't WILLING to do it, didn't cite a reason, and had a horrible attitude. Judging by these reviews it is commonplace, and tolerated here. Avoid this branch if you can so you don't have the same horrible experience myself and many others have had here
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December 2020 by Iris Figueroa
Very friendly staff and very helpful
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November 2020 by sheyla Ravaee
Horrible service!!!!! Worst branch ever
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July 2020 by morgan swain
Will never have a Chase account. They refused to cash a check written from a Chase account because it was "a large amount written from a commercial account".