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March 2024 by Angela Costello
I needed a temporary solution while living in a smaller apartment to store some camping gear, tools, and craft show displays. Cubesmart made it quick and easy to get a unit, the lock was waiting for me, all I had to do was move in. To move out, I just needed to make a quick phone call, and I received my move-out statement via email the day after we vacated. Units were clean and easy to access.
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February 2024 by Loving Hands To Care LLC
The process was very efficient and successful. The staff member that help me. She did an outstanding job and also checked back with me every step of the way and I appreciate her.. thank you very much for all your hard work and dedication as well. Appreciate it much obliged.
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January 2024 by Rhoades Greg
Reserved and had my unit booked in about 20min. A rep called me shortly after to explain details about my unit. I was very pleased with the experience.
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December 2023 by Mary Fatic
Dora and Ashley are amazing. Even on a rainy day they were upbeat and very helpful and friendly!!
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December 2023 by April Ann Hinton (April Ann Tongen)
My storage unit and I love it here. Good place!!!
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October 2023 by Migdalee Del Valle
My experience with CubeSmart and their employees here in Tampa it has been amazing. Any questions I have or concerns they take care of it as soon as it’s possible. I was in a bigger storage unit and yesterday I decided to change to a smaller storage unit and it was a very easy fix on the system and smooth change. They were helpful and patience with me. I highly recommend this location to storage your stuff.
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October 2023 by Anthony Ruiz
Horrible customer service!. I was rented a unit that was "climate controlled" Ashley came after i paid to the unit located across the street. (Office staff) Upon us arriving and walking into the hottest indoor unit I've ever been in, she informed me that the AC was broke and it would be repaired. I talked to corporate and they informed me the office would move my unit at no additional cost because of the intense heat. A few days later, (my first day off work) I go to get my unit moved and the entire staff including the store manager was beyond rude. I was very patient being under the assumption they were gonna move my unit. They didn't. They tried to charge me extra fees to move the unit that's beyond 80 degrees to a new unit. They were very disrespectful and have no common courtesy. The manager needs to be taught how to talk and address customers. I recommend you never rent from these people. There's no lights in the units and don't even attempt to move a couch in due to the low ceilings.
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October 2023 by Leonardo Llanos
The customer service employees were very friendly attentive and courteous.
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October 2023 by Clint Wright
Ashley was wonderful! Explained everything very well.
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August 2023 by riley b
it was a great experience…until i moved my stuff out and found live roaches in 3 of the containers.
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August 2023 by nate guerrrer
Anyone using this facility watch your stuff I keep my equipment ther for a long time thinking it’s secure & safe but due to the increase In rent 250$ for a 12x15Is ridiculous & the amount of rats that peed on my stuff is not cool & I think I brought some home as well some wires were also bitten, omg
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July 2023 by Susan Eschrich
I have been very happy with my experience here! The facility is clean and well-organized, and the manager Denise is very personable and capable!! It is true that the gate has been open during office hours, as one reviewer commented. The office is right up front, however, and the manager lives on-site.
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July 2023 by Cynthia Bohannon
Staff was extremely helpful and friendly. Prices are pretty consistent with other storage facilities and they did offer us a special deal Great staff!
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June 2023 by Sam's Lawn Grooming Services LLC
Staff display integrity, passion for what they do and most of all they are very respectful.
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April 2023 by Love Miller
The customer service was great always. However, I had my stuff in there for a while and I had some type of animal in my storage so I had p*** on most of my things. I didn’t like that part especially if I am paying for a service.
