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December 2023 by S F.
Everyone here is fantastic! My dog does not do well at vets but he is always calm here. They don't try and push expensive tests like other vets in the area. This is the place you need to take your pets for everything. They're amazing!
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November 2023 by ashley anne
I love this place! They take such great care of my dogs, kind, caring, compassionate. You just know they really love to care for pets and make them comfortable. They walk you through the bill upfront and make sure you understand what's best for your pet. Thank you VCA Cypress Creek!
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November 2023 by Sonia Urena
my first visit at this office. Staff was very nice. Dr.Otero is an amazing person. Thank you so much you are my gift from Heaven, They take great care of our babies teddy. and are extremely knowledgeable and informative with treatment plans I definitely recommend this place 100%. They are really caring people.
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November 2023 by Renee acs
They are the best vet out there they always give me a great deal on pricing they always get my pet in immediately great staff everybody is so nice and they follow up with you to see how your pet is doing I wish I would have known about them years ago really the best of veterinarian I could ever ask for they really care about your pet and they don't push stuff on you and make you pay for something that you don't want I love this place I will never stop going there
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November 2023 by Erick Torres
Do not ever go to this place, unsanitary and vets do not care about animals. Going there caused my dog to get a major infection costing thousands. Tables aren’t wiped nor hands cleaned, most barbaric and uneducated vets on hygiene. Support vets that care and have their own practices. VCA is Walmart to small business because they save you nothing at all.
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October 2023 by Sheri L.
Had to take my kitty to the vet for stomach issues, just moved here and didnt know who to go to. Went to VCA, Ryan Heard was the vet we saw. He took his time to check my kitty out and listened to me and what were my concerns. I felt he really cared for my pet.The only thing that was an issue for me was the two candles burning in the waiting area. Good for neutralizing pet smells, hard for those of us with allergies..
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September 2023 by Richard Metts
Brought my cat in for routine check up. This wasmy first visit at this office. Staff was attentive,caring and through. Very nice experience.Would recommend them to anyone seeking a new Vet.
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August 2023 by Jon Martinez
I brought the abandoned dog I found there for shots. He was upset, and the front desk staff helped calm him down as much as they could.The vet was great as was the vet tech. I love this place.
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August 2023 by Priscilla R.
Dr O IS GREAT. His diagnosis are right on. His staff is caring and good Front desk is very helpful
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July 2023 by Jacob Andrews
Absolutely amazing staff. All of their doctors, technicians, and assistants are extremely knowledgeable. The reception staff is extremely organized and friendly. Dr.Otero, Danielle, Samantha, and Serenity took excellent care of my pet. They all went above and beyond my expectations when it came to ensuring my animal was happy and healthy. VCA Cypress Creek has set the new standard of excellence. Thank you for all of your help
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July 2023 by Kathy S.
Since relocating to Wesley Chapel, with our pets in 2021, we have been using VCA Cypress Creek in Lutz. We have found them to be very accommodating, professional and empathetic. At Dr. Otero's urging, we took our 4 1/2 yo Shar-Pei mix to the ER because he had a bad cough and had passed out. After his stay in Veterinary Emergency Group, we transferred him to Blue Pearl Hospital for further care and evaluation. It turned out, our poor guy had very serious heart issues. The prognosis was not good. Unfortunately, our Beloved Duncan past away 2 1/2 weeks after being diagnosed and treated with a course of medication. During this time, Dr. Otero kept in contact with us, just calling to see how Duncan was doing. Dr. Otero has a way with the pets and their families and was the most empathetic Vet I have ever had the pleasure of meeting. We will continue to use Dr. Otero for our other fur baby, without a doubt. He is the Best!
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June 2023 by Corey M.
I try to stay with VCA vets for my pets and Dr Otero is easily the best veterinarian I've ever taken a pet to visit. Extremely kind and knowledgeable and you can tell his passion and love for animals. The staff in general is always very kind and accommodating as well.
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May 2023 by D Chmielewski
We have been taking our dogs to Cypress Creek for quite a while. They are very caring and we wouldn’t go anywhere else!
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May 2023 by Stacey M.
Had a great experience here today. New to Florida and needed new care for them. Everyone was friendly, helpful and caring from the scheduling process (had to reschedule last minute due to work) to checkout. They also brought the pricing in of everything Ghost needed before they did it. Loved that, very helpful. Glad I found them
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April 2023 by X
Lived down the street from this vet for 30+ years used to use them extensively until they were bought out years ago. Many years. Tried taking an animal in that ate something poisonous, and they sent us away to go to a “emergency” vet. Makes no sense. I guess they did not want to be bothered. I cannot say they don’t do a good job for other people, because that would not be fair to them. I do respect they are a private business and they can pick and choose what business they want. Based on our experience only, I would not recommend using them for non normal visits.
