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November 2023 by TJ Smith
I have no idea whether they do great work or not because I couldn’t even get an estimate yesterday. I waited patiently while the man at the desk was on the phone with a customer for about seven or eight minutes, then he said he’d help me after he dropped off paperwork in the shop, only for him to return a minute later and immediately take a ringing phone call while I continued standing there like a dope. Once it became apparent he knew the guy on the phone and he was getting comfortable with the conversation, I just turned around and left. It would have been nice if he’d had the professional courtesy to either help me before taking the call, or at minimum, tell the guy on the phone, “Let me put you on hold while I help this patient customer who’s been waiting for me.” I wouldn’t buy a stick of gum from this place.
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November 2023 by Levi Dietzel
Great service great communication. It’s hard to find a trustworthy shop these days, they are incredible and reliable company. Highly recommend!
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November 2023 by Kim Brooks
I highly recommend using this company not only is their customer service impeccable. They had me back on the road with great tires at the best price possible within hours!!
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October 2023 by Roger Ennis
Big tires and more, rescued me, I had a blow out on my motor home while passing through Tampa. Doug,Pete, and their team replaced two of my tires and discovered a major axel seal oil leak which they expertly repaired.Service and attitude here is over the top, they made a spot for me even though they were booked two days out .Prices are reasonable and fair, thanks to Doug and Pete, I’ll be able to continue my journey west.
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October 2023 by Jack Green
Always a great experience with Big Tires & More, just oil change and tire rotation, in and out in 45 minutes, I would recommend these guys for your car needs. So glad to have this company in the Lutz area. 5 star rating,
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September 2023 by Creole Tekkie
Great work, wonderful staff. Thank you again for all you do.
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September 2023 by Lavonne Lane
I called Big Tires because I needed 2 tires. They gave me the price on phone. I made an appointment and they were very quick and courteous. I highly recommend Big Tires.
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August 2023 by Steffanie Gillrie
These guys are the best. Solid, good people who do a great job. They have machines that are actually big enough to work on my f350 when most places do not. They are also the only tire place in the area that happily will replace the tubes on my front tractor tire and 4 wheelers. I have nothing but good things to say about them from their prices, their ethics, the quality of their work, and their friendliness.
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July 2023 by Tom Miller
Emergency road trip RV tire. We had never been there before, but if they were closer, I would go back. Less than an hour on Friday afternoon.
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July 2023 by Deric Wright
Brought my Lexus IS350 in. One of my tires was starting to run flat. Called them early morning and they were able to squeeze me in within that hour to evaluate where the leak was. They showed me that a previous repair on the edge of the wheel (which is unrepairable) was going bad and advised me to replace it. They didn't have my specific tire size in stock but ordered one and got my tire replaced later the same day. The single tire replacement only took about 30 minutes once it arrived.All-in all, I really appreciated their quick and quality service during their busy schedule! Most of the clientele are pickup trucks, work vans, and SUV's, but wanted to write this review to let people know that they can do any vehicle!
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June 2023 by Sarah C.
The customer service with Doug was way above and beyond what I'd expect. It's a Friday morning and my mechanic told me my tires have metal coming out of them and it's super dangerous to drive on. I called Doug and didn't even have to tell him the story. He was so kind and helpful and squeezed me in. We are doing a lot of driving this weekend for the holiday, so they likely saved me and my families lives! Highly recommended
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June 2023 by Holly Maurice
I had great service here! Quick friendly and affordable!
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May 2023 by Claudine & Joel Sanchez
Wonderful team!Doug made it happen…rockstar.They helped us with an emergency flat with a time crunch.Thank you!!!!
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April 2023 by Kristyn Castillo
I needed a tire alignment fast, and they got it done the same day! Thank you so much Dave and the team for your fast and amazing service! You saved me just in time for my road trip. ?
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April 2023 by Brian G.
Wasn't sure if I needed a tire replacement or a plug for the tire. It was a Friday and I called up and was told that they were very backed up and if it was a replacement then it wouldn't be available till Monday. I explained that I was out of town and needed to be on the road heading back to base the next day (I'm in the military), without a pause I was told to bring it right in and they would take care of it. When I pulled in the place was absolutely packed (says a lot about the place). I walked in the door and 3 minutes later they jacked the car up, found the nail and began patching it immediately. Everyone was helpful, friendly and punctual. If I lived in the area there is no way I would bring my car anywhere else but here. If I could leave 6 stars I would!
