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March 2024 by Jennifer Rodriguez
Great and attentive staff! Thanks!
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February 2024 by Patricia Muse
Diana was the sales person we came late in the evening. She never complained about what time it was and that they were about to close they locked the doors doors gave me all the time I needed to look for our anniversary ring and when we found one it was just perfect, she made it very easy and a pleasant jewelry buying experience. I’m more than happy with the service I received from Diana at the Tampa international outlet mall Kay jewelers.
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February 2024 by Nigel Davis
I walked in three weeks ago to purchase an engagement ring for my wife to be. I was greeted and served by Paul. The store is immaculate, the other staff are incredibly helpful and polite. The prices are tremendously great. This is a perfect time to make a purchase there. As I mentioned before, this location is hands down the best location that I have ever been to. The staff at this location made it an outstanding experience. My wife to be is pleased with her rings. I highly recommend that you go to see Paul or Stephanie for your jewelry or gifts from Kay’s.
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December 2023 by TRUTH FULLY
Marion Bauer is a great Store Manager.Professional, great representative and asset of Kay Jewelers Outlet.
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December 2023 by Sarah Gonzalez
My husband and I keep returning to Kay Jewelers due to excellent customer service that we get from Diana she is very polite and knowledgeable, we also like your beautiful jewelry.Diana you Rock ⭐️⭐️⭐️⭐️⭐️Your happy customerSarah G
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December 2023 by Mario Parra
The girl (sorry I didn't ask her name) was very helpful. I found a great present for my nice.
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October 2023 by Lex B
Disappointing that price match could not be offered from their own online website and when ordered it stats ready in 4 hours. Waited a week for delivery. When the item was right in front of me. Called to complain to customer service and would would be called. Still waiting. Would not recommend.
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October 2023 by Nancy Tinker
Marion and her team are absolutely amazing. Patient, knowledgeable and no pressured sales. I wouldn’t buy jewelry from anyone but Marion!!
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October 2023 by Larry Smith
Manager, Marian, was polite, helpful, and a pleasure to work with. Even though I left without making a purchase, the experience was notable.
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October 2023 by Mary Kelly
Always a pleasure to shop with the shop in Wesley Chapel. They are professional, informative, honest, and willing to go the extra step to find the perfect piece!! A special thanks to Marion, who has helped find just the right piece of jewelry for several special events or gifts over the years!!
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October 2023 by Spike
They lost my 1 ct wedding band sent to the wrong store . My 3 stone ring was sent back 4 times to get fixed .Kays is horrible ,
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June 2023 by Alexandra Perez
Marion is simply the best! She goes above and beyond to make sure you find just what you’re looking for. She is very pleasant to work with. We look forward to working with her in the future!Thank you, Marion!
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May 2023 by Tam Nguyen
Excellent service by salesperson Paul! I will be back again
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March 2023 by travis young
Diana was really rude as soon as we walked in.
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March 2023 by Jennifer Long
We bought my wedding ring a little before our wedding, almost a year ago... a couple days later I noticed an accent diamond was missing. They couldn't guarantee it'd be repaired before my wedding a few weeks later, so my ring was missing a diamond for our big day. I brought it in when I had the time before the scheduled maintenance, they sent it off & I had to be without my ring for a couple weeks. Fast forward about 5 months later, I bring it in for the warranty checkup and cleaning, I'm told everything's tight. Next day, the same diamond's missing. I just picked up my ring again today and asked what my options are if it falls out again... I didn't spend thousands on a ring to keep having issues and have to go without it for weeks every few months- Obviously, it wasn't properly made.... and I was told that if it's a defective quality from them, then they can send it back out, (and I'd have to take more time out of my busy schedule then wait weeks for it to return again) or I could get a credit IF I bought a ring double the price.... which is the same guarantee you get if it's not a defective ring. They should stand behind their products more. They have the same exact ring in stock at this location, but instead if offering to change it for one that's not defective, they expect me to double my money on another product that could have the same botched up quality. I honestly feel like this is standard practice for them. I wish I would've bought somewhere else.
