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December 2025 by mark suran
Salesman was very versed in the different brands and the different models of matresses available that Mattress Firm carries
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December 2025 by Ratka D
Melody was very helpful and professional explaining the coil features of the Sealy mattress we bought. That made a big difference in our decision making. Thank you, Melody!
Also, thank you for the 10% discount. It made it more competitive than the similar mattress we looked at Rooms To Go. We appreciate it.
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December 2025 by Cam S
Excellent customer service! Megan was very knowledgeable and helpful. We found my perfect mattress and she made the entire process very easy.
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December 2025 by Ivan Roman
Megan was an awesome professional.
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December 2025 by Karin Plude
John was fantastic. He was very knowledgeable and courteous. I will definitely come back for any mattresses I need to purchase in the future.
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December 2025 by Violet Cross
Excellent professional service experience with salesman John at the North Dale Mabry location! Delivery service of mattress was on time, quick and professional!
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November 2025 by Rebecca Hatz
Megan made my mattress buying experience as stress free as possible and provided amazing customer service. Thank you!
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November 2025 by Megan Simpson
Megan was great to work with on finding our new mattress! We had ours for 12 years and now have graves so we knew we had to find a new one. We found one online and unfortunately it’s making my back hurt really bad so we had to keep looking. We decided to go into a store and do some muscle testing and try the mattresses. Megan is very well educated and experienced in what she is talking about and I felt like all of my questions were answered very well. I didn’t feel like we needed to learn more from anyone else or to go anywhere else. And we are not the easiest people when we purchase things like this and usually have lots of questions and even very particular concerns. She was not at all bothered by that. She helped my husband and I to feel confident in our selection and our investment. We’re very excited about our new mattress! Thanks Megan!
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November 2025 by Gail Frazier
Megan S. was very knowledgeable and helpful. She went above and beyond to make sure I was comfortable. Highly recommended
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November 2025 by Christopher Tramontano
If your in the market for a new matress, the Lutz store is fantastic. Megan was knowledgeable, attentive and made the experience pleasurable.
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November 2025 by MaryBelle Richards
Great experience! John was extremely polite and courteous, answered all questions we had and found us exactly the mattress we were looking for. Great store to shop for your mattress and accessories!
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November 2025 by Javier Oballe
We were helped by John Palermo and it became a pleasure and fun shopping experience. He explained everything well and found us something in our price range. Quality of product and a knowledgeable salesperson made things easy. No need to walk to a second store. Had a nice conversation and we joked a bit too. Highly recommended
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November 2025 by Mom's M
Outstanding service. Nick was knowledgeable and very helpful. He also honored the 120 day money back guarantee if our mattress went on sale. And it did. Super happy. Will use them again
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November 2025 by Martin Giovo
Purchased a Temperpedic King Size Mattress from Megan at Mattress Firm today / Extremely Professional Service - Answered All of our questions - No pressure sale / Megan spent an extreme amount of time with us - Thank You !
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October 2025 by Marni Smith
John was a friendly and , knowledgeable guide and offered us a nice discount. Looking forward to enjoying my new mattress and adjustable frame. Thank you.
