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June 2023 by Stephen Black
Love this store. Now my new go to for shopping. The staff all smile and are happy to help with anything you need. The store is spotless and well run. Have yet to find an item I needed that wasn't in stock. The attitude of the store staff really makes a difference at this location. I really appreciate everyone being so happy to help. Today one of the managers was bagging groceries, he bagged mine. This impressed me. Everyone works hard to ensure the store is in tip top shape. Perfect shopping experience. I don't avoid shopping now that I have a great place to go.
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May 2023 by Kayla Jennings
Me and my husband had been really excited for the opening of this Publix. It is a beautiful store but they lack customer service in some areas, specifically the bakery.We came in to order our first baby shower cake in early February, for April 1st. Barbie was an associate who helped us with the ordering process up front at the bakery. She was very new (which is understandable since the store was so new). Every question we asked, she had to go to the back to ask someone else for confirmation. If someone is that unsure about taking cake orders, then I believe they need more training before they take cake orders on their own.We even brought a printed picture of the cake we wanted and we told her how many people would be at the baby shower. She told us to order a towering tier cake for $40 and we agreed because we didn’t know what size cake we needed to order. We had 35-40 guests. We also came in a week before the baby shower to make sure everything was good with our cake order and that they didn’t need any extra information from us. They said everything was good.The day of the baby shower, we came in the morning to pick up the cake and it was a cake that could have only fed 15 people, it was that small. I honestly didn’t even know what to say to the worker at first. We told her that it wasn’t what we expected or went over with Barbie at all, and she got her manager. The manager repeatedly told us “I don’t know what you want us to do.” And never tried to help the situation. I walked out of the store crying because I felt like she wasn’t trying to help us at all or come to a resolution.When I left, my husband resolved the situation with the manager and she said she could have it fixed but there would be a “price difference.” He said okay so that we could atleast have the cake fixed before our shower that was about to happen in 3 hours. When he picked up the cake later that day, they tried to charge us $100 for the cake, even though they are the ones that made the mistake at the bakery.My best friend worker at the Publix next to sunlake high school for 3 years, and she couldn’t believe how they handled the entire situation when I mentioned it to her. This is not your typical Publix customer service you would expect. I have ordered 2 cakes since this experience for birthdays/events, and I choose to now go to the Publix on collier parkway instead. It’s only an extra 5 minute drive and they treat you way better at this location. They have also never gotten any of my orders wrong and I have lived in land o lakes my entire life. I will never be buying another cake from the Livingston location.
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March 2023 by Shreena Patel
so many fresh food options! i love this publix!
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January 2023 by Aria Teal
Please be aware when ordering cakes from this bakery. When I was walking around the store I’ve noticed one of the decorators (Trish) not wearing gloves when handling the cake layers. So she was touching the cake itself without wearing gloves. I find very upsetting because I was looking forward to ordering cakes from this store. This should be brought up to the managers or possibly the state.
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December 2022 by Brian M
Good spot! Alcohol salesman is friendly and very knowledgeable
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December 2022 by Delfin Limcangco
Small but a diverse selection with the bare necessitys
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December 2022 by Kayla Parchment
Excellent
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November 2022 by Jazmin Bonilla
Found international rum right there. I was looking for one of the best, and I found the Green Diplomatico Reserva Exclusiva!!! Also it was on sale!!!
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November 2022 by Enrique Huiza
Everything excellent
