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September 2025 by Lisa Hennessy
My go-to UPS Store🥰. The entire staff is always pleasant (that comes from the top down - great management!) even when they are super busy. If they don't know something, they will go find the info. I have complete trust in this store to pack things appropriately and ship as promised. They have always come through.
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September 2025 by Lorie McCain
Jessica, Sharon and Alex are fantastic! Those girls really know what they are doing! I love the energy, you go girls!
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September 2025 by Roger Healy
I had to ship some large and heavy items. The store manager, Jessica, and Seth did an outstanding job of figuring out to get it packaged and shipped. Great service, friendly and courteous! They actually made the experience enjoyable.
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August 2025 by Blake Garrison
This was my first time here. Jessica was fantastic. She got an on the fly print job done for me. I’m so grateful! She was alone, busy and handling business! Thank you, Jessica!
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August 2025 by Pascal Powell
Both Madison and Jessica were extremely helpful and professional. I appreciate their positive attitude and enthusiasm while assisting me. You do not see this everyday!
Thanks!
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August 2025 by andrew wills
Ian was a huge help. Highly recommend
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August 2024 by Ramesh Shah
Staff not knowledgeable, and not courteous, disrespectful, screwed up my mailing. The staff recommended mailing I selected (a simple letter less than 1 oz weight, I paid $16.07 postage charge) not reached yet even after 7 days from FL to TX which I wanted to have reached in 2-3 days.
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August 2024 by Richard Smith
It's super easy in and out... self-service for Amazon speeds up the entire process. Store employees very helpful
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August 2024 by Valeria Toro
I do not recommend this location. I have tried to return products from Amazon on several occasions and the employees at this location are not friendly and treat the customer very poorly. They are very rude and never have anything to help. They are terrible.
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August 2024 by Sophia Bakun
I honestly wish I could give a zero; however, to be able to warn consumers, I have to offer a one star rating. This rating is not only for this location, which won’t answer the phone no matter how many times you call during business hours, but with the company, as a whole. To ship, an 8x11 envelope to Europe, specifically, to Greece, I was told the “cheapest” option was $160.72 pre “fuel charge” of $32.14. To reiterate, this is to send 23 pages measuring 8x11 overseas. I thought this was a serious error and called UPS customer service and was told that the price I was given was in fact accurate. This was the least expensive offer the company had for shipping from my residential location in the United States to my residential destination in Greece. When I asked why their website offered a $25.79 delivery option, I was told those prices change from moment to moment and storefront locations were franchised so could deviate from the website price. My suggestions for Shippers, call around and price things out. It might even be less expensive to plan a vacation where you need to deliver your papers so fly yourself and the documents there. Just a thought.
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August 2024 by L B
I am here on a Saturday and the Collier and SR54 store is supposed to open at 9 o’clock. The employee who unlocks the door for the employees did not arrive until 905 and I was checked out at 9:10.
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July 2024 by Louis Doering
I am done With This Place.
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July 2024 by Amna Mohamed
Sharon at SR54 Lutz was super helpful and so kind. She’s very customer oriented. I appreciate the time she gave me. Thanks Sharon.
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June 2024 by Rupa Tervo
Dylan was so helpful and courteous. I was having all kinds of trouble, but he was so patient and nice. Excellent manners and he was funny.
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June 2024 by Robyn Madsen
Dylan amazing employee….Thank you for your help
