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April 2024 by Ian Lai
Miserable workers that provide negative experiences to customers
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March 2024 by Matt Burnside
I have been using this post office for twenty five plus years. I have read a lot reviews of frustration from their customers over the several years about their service being substandard.But what I think people fail to realize is that this is a government organization. And they are limited to the capabilities and services that can be provided sometimes. It's not like they can hire extra employees to come in to show up when others call in sick, And there is certainly no way to control the flow of the mail To make it ideal for every customer that walks in. Even though there was only a few people in line when I walked in and I was unable to complete my transaction until I spoke to an employee. There was only one working at the time at the front desk, his name was Gary or (Greg) who helped me accomplish what I needed to and did so in a very pleasing manner, as he did is other customers.And just wanted to let people know that. Sometimes it's all just when you choose to go that makes the world of difference. Berating the employees because they are struggling to manage the crowd does not help matters. Even though most people think that they know best when it comes to customer service the majority of them have never worked in a job as busy and stressful as the USPS...
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December 2023 by Greg Kempton
Business shipper . I find this office very helpful with dropping dozens of parcels .never had a poor experience - at the counter or at my residence .
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November 2023 by M.E
If I could O would the service O received from yesterday and back today a zero. The old lady up front with the cockeyed vision with glasses name”Laurie” is a. B***** she no class, morals to be serving the public the unprofessional manner she delivers. She has no remorse for her behavior and she makes others feel by her outspoken uneducated statements. Also the old lady who handles the P.O BOX is another B******and I believe that these old hags need to retire and pass the baton the new generation that are civil because they are trash….I being very optimistic be AWARE of you visit the post office with those two individuals I listed. Lutz needs to better I understand the community is old but should not be represented that in an establishment. Do better….
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October 2023 by Kimmie
I wish USPO does something with that old lady with the glasses at the front desk! She is not customer friendly or professional. Every time I come here she's in a bad mood ? & when asked a question she's RUDE as hell with an answer. Next, step will be me complaining to the corporate office, state attorney, consumer services & the BBB because this is ridiculous!
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October 2023 by Kassi J
Doesn’t answer their phone, takes mail from mailboxes without any proper warning, they suck end of story.
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September 2023 by Michael W.
I have had issues with this post office and their couriers for years, they obviously don't drug test, the worst post office that I have ever dealt with
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August 2023 by Connie Hudson
As a local business owner who ships for a living (not that it should matter at all) but noting my often expeience, I called today to explain that the driver sped right down our street without picking up my packages. I have a daily pick up everyday for years. I was treated so disrespectful by the guy that answered. He stated they would be back for pickups in such a way that I should have known they were coming back?? My Monday pick up was missed so naturally Id want to ensure they didn't forget again. Not only was he very rude, he hung up on me. Why are these people so rude?
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August 2023 by Olivia Brindle
I always come here but avoid going to the counter for this reason. The old lady with a lazy eye is so rude for no reason I am so nice when speaking to people and the attitude is just crazy unnecessary. She acts the same way every time i have to talk to her, she seriously needs a reality check i don’t care how long she’s been there it doesn’t give her the right to be rude. Do your job and be nice
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August 2023 by Ivy Ruggeri
Second time I have been there in a month, both times counter personnel rude as can be.
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August 2023 by Shayesta Ahmed
I was doing and international shipment and Eric was very helpful. This location has employees that have been very helpful.
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August 2023 by Brendon Hills
The main guy with receding hairline refuses to print me a label and just tells me write the address it’ll get there. He won’t even put a barcode on it. I think he’s incompetent.
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June 2023 by Maggie Figueroa
This Post Office is by far the worst in Customer Service. Rude. Almost seems bothered by customers. Clerk once again informed me their system was down. I asked, again. She said it has not come. Yet, I mailed serveral pieces of parcels on Thursday/ Friday without issue. Said they were having internet problems yet I watched her take a credit card payment. When I asked her to try and print a prepaid label she was unwilling to even try. Doesnt matter the clerk. Must be a problem with management!!! Stay away. I would rather drive out of my way to go to the Land o Lakes Post Office where they are friendly , courteous and customer focused. Btw if I had the chance I would have rated them a zero. I am not one of these people that rate others but honestly I was stunned for yet another time.
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April 2023 by Kevin Dawson II
Absolute trash. Constantly getting the wrong mail, issues with our own stuff not getting delivered. Issues sending mail.Nothing about this office is good.Time for Amazon to take over the mail too.USPS is garbage
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April 2023 by Barb Johnson
I told the gentleman I’d like to mail a package. He said I needed to address it. I asked if he could print off a label. He said to write on the package. I went to UPS and shipped it. They have great customer service!